Addison Barnett
Tyler
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
TJC Residential Life & Housing
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Student Resident Assistant
TJC Residential Life & Housing
08.2022 - 05.2023
- Encouraged community atmosphere by implementing educational and social programs.
- Maintained clean, safe, and well-organized resident environment.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Responded to room transfers, incident reports, and maintenance requests.
Sales Associate
TJX Companies
11.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Store Manager
Hot Topic
08.2021 - 11.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Associate of Arts - Sociology
Tyler Junior College
Troup, TX05.2023
High School Diploma -
Rockwall High School
Rockwall, TX05.2021
Skills
- Personable Demeanor
- Customer Assistance
- Time Management
- Conflict Management
- Store Opening and Closing
- Coaching and Mentoring
- Sales Expertise
- Retail Effectiveness
- Self Confident
Timeline
Front Desk Receptionist
TJC Residential Life & Housing
05.2023 - Current
Sales Associate
TJX Companies
11.2022 - 04.2023
Student Resident Assistant
TJC Residential Life & Housing
08.2022 - 05.2023
Assistant Store Manager
Hot Topic
08.2021 - 11.2022
Associate of Arts - Sociology
Tyler Junior College
High School Diploma -
Rockwall High School
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