Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Certification
Timeline
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Addison Biodrowski

Papillion,NE

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Scooters Coffee Shop
08.2024 - Current
  • Prepared and served a variety of coffee beverages, ensuring quality and consistency.
  • Assisted in inventory management, tracking supplies to prevent shortages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained cleanliness and organization of workstations.

Server

Hillcrest Healthcare
11.2023 - 07.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted with menu knowledge and food recommendations for patrons.
  • Processed orders accurately using point-of-sale system.
  • Maintained cleanliness and organization of dining area during shifts.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Receptionist

Papio Pool
06.2023 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

Metropolitan Community College
Omaha, NE

High School Diploma -

Papillion La Vista South High School
05.2026

Skills

  • Verbal and Written Communication
  • Time Management
  • Visitor Check-In
  • Problem-Solving Skills
  • Hospitality Service
  • Front Desk Management
  • Guest Satisfaction
  • Cash Handling

Extracurricular Activities

High School Cheer Team 2022 - 2023

Leo Club 2023 - 2024

Junior Cheer Coach 2023 - 2024

Certification

  • CNA
  • CPR
  • CERT

Timeline

Barista

Scooters Coffee Shop
08.2024 - Current

Server

Hillcrest Healthcare
11.2023 - 07.2024

Receptionist

Papio Pool
06.2023 - 08.2023

Metropolitan Community College

High School Diploma -

Papillion La Vista South High School

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