Addison Briseno
Magnolia
Summary
Customer-focused high school graduate with experience in customer service, event operations, and food service. Skilled in effective communication and multi-tasking in fast-paced environments, dedicated to contributing strong interpersonal skills and professionalism to enhance organizational success.
Overview
7
7
years of professional experience
Work History
Event Planning Assistant
Everythingknotevents
Houston
02.2019 - 05.2026
- Assisted with the setup, coordination, and execution of events in fast-paced environments.
- Transported and organized event equipment, decorations, and supplies, frequently lifting and moving heavy items.
- Remained on foot for extended periods while ensuring events operated smoothly and efficiently.
- Worked collaboratively with diverse groups of clients, vendors, volunteers, and team members.
- Adapted quickly to changing event needs and resolved issues as they arose.
- Directed team members and coordinated event activities in the absence of supervisors.
- Maintained a professional and positive attitude while managing multiple responsibilities under time-sensitive conditions.
Event Operations Associate
Houston Raceway Park
Houston
06.2022 - 07.2022
- Coordinated guest check-in procedures for racing events, resulting in a seamless registration experience.
- Verified and processed VIP guest admissions while providing exceptional customer service.
- Distributed commemorative event merchandise and awards to participants and guests.
- Exhibited professionalism in a fast-paced environment while engaging with large groups of attendees to enhance event atmosphere.
- Adapted roles and responsibilities to support operational efficiency during events.
Customer Service Associate
La Ultima Pupusa
Houston
01.2021 - 12.2021
- Delivered friendly customer service by guiding guests with menu selections and addressing order inquiries.
- Processed phone and in-person orders with accuracy and efficiency, enhancing customer satisfaction.
- Prepared completed orders for pickup and ensured customers received the correct items.
- Handled cash, credit cards, and electronic payments while ensuring accurate order processing.
- Built positive customer relationships through clear communication and attention to detail.
- Navigated high-volume periods while ensuring accuracy and professionalism in service delivery.
Education
High School Diploma -
ISchool High University Park
Houston, TX05-2026
Skills
- Organization
- Time Management
- Multitasking
- Attention to Detail
- Customer Service
- Communication
- Teamwork
- Problem Solving
- Adaptability
- Conflict Resolution
- Fast-Paced Work Environments
- Cash Handling
Timeline
Event Operations Associate
Houston Raceway Park
06.2022 - 07.2022
Customer Service Associate
La Ultima Pupusa
01.2021 - 12.2021
Event Planning Assistant
Everythingknotevents
02.2019 - 05.2026
High School Diploma -
ISchool High University Park