Passionate and Reliable Sales Associate with 5 + years in a Retail Oriented Environment. Skilled in all aspects of Communications and Customer Service. Up to speed with Social Media and Fashion Trends.
Overview
5
5
years of professional experience
Work History
Senior Stylist
Anthropologie Weddings
Seattle, WA
04.2022 - Current
Lead, mentor and motivate my team of stylists to help create a positive team culture.
Book and carry out appointments with clients and consult with customers to determine bridal gown preferences and expectations.
Ensure product knowledge in various fabrics and silhouettes so our customers feel trusted in our brand.
Conduct in-store and online orders and transactions of our merchandise.
Follow up with each of our clients to verify that they were satisfied with their experience with us.
Share best practices for sales and customer service with other team members to help improve the store's efficiency.
Website/Content Creator
Charlottes Saddlery
Tomball, Tx
09.2020 - 01.2023
Worked closely with inventory and web design through Lightspeed (POS).
Created and designed social media posts across all of Charlotte's Saddlery's social media platforms, and webpage.
Used Constant Contact to design, create, and schedule e-blasts to be sent to the store's email list of over 8,000 Customers.
Worked in-store as an associate greeting customers, answering questions, and helping find products.
Store Associate / Temporary Manager
The Impeccable Pig Botique
Houston, Tx
11.2020 - 03.2022
Promoted as head of the store when we lost our management role.
In charge of duties such as weekly meetings with our District Manager, as well as creating, packing, and shipping transfers to customers / other store locations.
Lead the training and onboarding of new associates.
Completed end-of-day, end-of-week, and end-of-month reports to management.
Helped customers complete purchases, locate items, and join rewards programs to promote loyalty, satisfaction, and sales numbers.
Restocked, arranged, and organized merchandise in front lanes as well as dressing mannequins in the display to help drive product sales.
Public Relations Intern
Auntie Karen Foundation (AKF)
Columbia, SC
05.2020 - 08.2020
Head of my team, and in charge of creating press releases, and advertisements for upcoming and past events put on by AKF.
Conducted an Interview with former member of AKF (Sergio Hudson A-List Celebrity Stylist) to inspire current members of the organization.
Built an integrated social media communication plan for the specific target audience to promote AKF's Brand Awareness.