Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Addison Cartwright

College Station

Summary

Experienced with managing customer service interactions and benefits inquiries, ensuring client satisfaction. Utilizes problem-solving abilities and thorough knowledge of benefits policies to address concerns effectively. Strong understanding of customer service principles, with focus on clear communication and client support.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service/Food Service Worker

Bill Millers Bar-B-Q
09.2024 - 07.2025
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Learned other teammates' work tasks to train as backup.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.

Customer Service/Food Service Worker/Night Shift Supervisor

Dunkin' & Baskin
01.2024 - 09.2024
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Increased repeat business with high standards of food quality and service.
  • Streamlined checkout process, reducing wait times for customers.

Camp Counselor

Hermann Sons Life Camp
10.2023 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
  • Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
  • Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
  • Enriched camp curriculum by integrating environmental conservation lessons into daily activities.
  • Enhanced camper's survival skills with hands-on training in various outdoor scenarios.

Education

Bachelor of Science - Forensic Science

Texas A&M University
College Station, TX
05-2029

High School Diploma -

Veterans Memorial High School
7618 Evans Rd San Antonio, TX 78266 United States
05-2025

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Problem-solving
  • Attention to detail
  • Fast-paced environment
  • Flexible schedule
  • Safe food handling
  • Cash register operation
  • Food preparation
  • Working quickly
  • Complex Problem-solving
  • Staff training and development

Certification

  • Licensed Food Handler Essentials Course- Expires August 19th 2026

Timeline

Customer Service/Food Service Worker

Bill Millers Bar-B-Q
09.2024 - 07.2025

Customer Service/Food Service Worker/Night Shift Supervisor

Dunkin' & Baskin
01.2024 - 09.2024

Camp Counselor

Hermann Sons Life Camp
10.2023 - 08.2024

Bachelor of Science - Forensic Science

Texas A&M University

High School Diploma -

Veterans Memorial High School

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