Addison Chapman
West Springfield,MA
Summary
Dynamic and reliable professional with experience at Balboni's Bakery, excelling in customer service and cash register operations. Proven ability to manage schedules and foster client relationships, ensuring satisfaction through attentive care. Known for a positive attitude and trustworthiness, consistently delivering high-quality results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Bakers Assistant
Balboni's Bakery
08.2021 - 04.2025
- Complied with health and safety codes to protect staff and customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Collaborated with team members to complete tasks and maintain the smooth running of bakery.
- Created appealing displays to showcase products in bakery.
- Operated cash registers and processed payments accurately.
- Maintained accurate inventory of baking supplies and ingredients.
- Operated and maintained bakery equipment, including ovens and mixers.
- Trained and supervised new employees on bakery operations and procedures.
- Produced consistently high-quality baked goods for customers.
- Cleaned and maintained kitchen equipment and oven.
- Packaged finished products for sale.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Followed food safety standards when handling ingredients.
- Baked bread, created and brakes cookies, shaped and bagged bread, made breadsticks, pizza, bread pudding and other baked items.
Child Care Provider
01.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
House Sitter
04.2024 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Exercised animals regularly with walks and rigorous play activities.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
- Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
- Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
Lacrosse Referee
West Springfield Youth Lacrosse Program
03.2022 - 05.2024
- Promoted good sportsmanship among players by setting an example with respectful conduct on the field.
- Maintained a high level of professionalism by consistently updating knowledge on rule changes and interpretation.
- Facilitated smooth transitions between plays through quick assessment of situations following stoppages or goals scored.
- Increased efficiency in decision-making through pre-game discussions with fellow officials regarding rule interpretations and potential scenarios.
- Minimized disputes between players and coaches by addressing concerns calmly and professionally during games.
- Improved player safety by monitoring equipment standards and adherence to guidelines.
- Maintained focus amid challenging weather conditions or hostile environments, ensuring that gameplay remained fair for all participants.
- Contributed to the growth of lacrosse as a sport by refereeing at various levels, including youth, high school, and college games.
- Fostered positive relationships with coaches, players, and other stakeholders to promote cooperation during matches.
- Provided guidance to newer referees through mentorship programs aimed at improving their officiating abilities.
- Managed game time effectively, ensuring smooth flow of play throughout each match.
- Assisted fellow referees in maintaining consistent calls across games for fairness and uniformity in decisionmaking.
Education
Bachelor of Arts - Psychology
University Of Rhode Island
Kingston, RI05-2028
Skills
- Schedule management
- Written and verbal communication
- Dog walking
- Client relationship management
- Pet care needs
- Cash register experience
Timeline
House Sitter
04.2024 - Current
Child Care Provider
01.2024 - Current
Lacrosse Referee
West Springfield Youth Lacrosse Program
03.2022 - 05.2024
Bakers Assistant
Balboni's Bakery
08.2021 - 04.2025
Bachelor of Arts - Psychology
University Of Rhode Island
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