Addison Clanton
High Springs,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Humane Society of North Central Florida
Gainesville, FL
03.2024 - 06.2024
- Greeted and welcomed visitors, providing a positive first impression of the company
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
- Managed office supplies inventory by monitoring stock levels and placing orders when necessary
- Collaborated with other departments to ensure smooth operations and effective communication within the organization
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
- Trained new receptionists on office procedures and protocols to ensure consistent service delivery across shifts.
Front Desk Receptionist
Jenkins Auto Group
04.2022 - 01.2024
- Manages inbound switch board telephonic inquiries and routes calls accordingly
- Meets and greets all clientele in a warm, sincere, and helpful manner
- Routes customers to the appropriate department or point-of-contact within the dealership
- Coordinates questions and issues with appropriate department personnel
- Assists with problem resolution as required
- Provides administrative back-up to various dealership departments as needed
- Handles multiple tasks concurrently with frequent interruptions
- Adhere to all company policies, procedures and safety standards
- Perform other duties as assigned.
Cashier
Total Wine & More
01.2021 - 04.2022
- Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services
- Direct customers to and through checkout lanes to minimize register lines
- Process transactions accurately and efficiently, including unloading carts, placing product on the belt, and bagging/boxing/loading packages
- Verify customer identification and adhere to all minor policies
- Balance a register drawer; handle cash, checks, credit cards, traveler's checks, gift cards, and coupons
- Participate in wine, spirits, and beer training to become familiar with Total Wine & More's products
- Assist with stocking and maintaining inventory levels; communicate any inventory issues/concerns to leadership
- Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.
Education
Ridgeview High School
Orange Park, FL06.2018
Skills
- Customer Service
- Active listening
- Communication
- Animal Care
- Adaptability
- Typing
- Administrative experience
- Patient care
Timeline
Receptionist
Humane Society of North Central Florida
03.2024 - 06.2024
Front Desk Receptionist
Jenkins Auto Group
04.2022 - 01.2024
Cashier
Total Wine & More
01.2021 - 04.2022
Ridgeview High School
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