Addison Colvin
Summary
Versatile and dynamic, with a proven track record at UPS Worldport, I excel in fast-paced environments, showcasing exceptional time management and heavy lifting skills. Achieved a significant reduction in package damage rates, highlighting my ability to blend meticulous attention to detail with robust teamwork and collaboration. Goal-oriented individual enthusiastically pursuing Social Media Intern opportunity to apply classroom skills in fast-paced work environments. Offering great time management and organizational skills. Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
2
2
years of professional experience
Work History
Package Handler
UPS Worldport
07.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Certified Tanning Consultant
Sun Tan City
03.2024 - Current
- Maintained a clean, organized, and comfortable salon atmosphere for maximum client satisfaction and loyalty.
- Resolved any customer complaints or concerns promptly, ensuring a satisfactory resolution and maintaining the salon''s reputation for excellent service.
- Assisted management with inventory control tasks, ensuring adequate stock levels of products at all times.
- Collaborated with team members to achieve monthly sales goals, contributing to overall business success.
- Expanded the salon''s reach by actively participating in marketing efforts such as social media promotion and community events participation.
- Built trust with clients through attentive listening skills, demonstrating an understanding of their unique tanning goals.
- Conducted thorough skin assessments to determine clients'' optimal tanning levels and sessions duration.
- Provided exceptional customer service by addressing clients'' questions, concerns, and scheduling needs promptly and professionally.
- Enhanced client retention through the development of detailed tanning plans tailored to individual needs.
- Improved customers'' understanding of proper skincare practices, resulting in healthier skin outcomes.
Regiss Bridal and Prom Seasonal Sales Associate
Regiss Bridal and Prom
01.2024 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
To-Go Server
Cluckers
07.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
Louisville Zoo Gift Shop Sales Associate
Louisville Zoo
03.2023 - 07.2023
- Delivered exceptional customer service experiences through active listening skills, prompt problem resolution techniques, and follow-up communications with patrons.
- Inspired team members to provide outstanding service to customers through regular coaching sessions, constructive feedback mechanisms, and ongoing skills development initiatives.
- Strengthened vendor partnerships by maintaining open lines of communication regarding product availability issues or concerns about pricing structures or delivery timelines.
- Exceeded sales targets consistently while adhering to company policies and procedures governing discounts or special offers on merchandise selections.
- Assisted colleagues with tasks as needed to ensure smooth store operations during peak hours and seasonal events.
- Kept sales floor organized, visually appealing, and well-stocked to create a favorable shopping experience for customers.
Education
BBA - Business Administration Marketing And Management
University of Louisville
Louisville, KY05.2028
High School Diploma -
Louisville Male High School
Louisville, KY05.2024
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Sanitation protocols
- Client consultation
- Appointment Scheduling
- Time Management
- Problem-solving skills
- Money Handling
- Industry Trends Awareness
- Customer Service
- Social Media Strategy
- Marketing initiatives
- Video Editing
- Visual storytelling
- Content scheduling
- Teamwork and Collaboration
- Adaptable mindset
- Strong multitasking
- Salesmanship
- Detail Oriented
- Social Media Marketing
Timeline
Package Handler
UPS Worldport
07.2024 - Current
Certified Tanning Consultant
Sun Tan City
03.2024 - Current
Regiss Bridal and Prom Seasonal Sales Associate
Regiss Bridal and Prom
01.2024 - 05.2024
To-Go Server
Cluckers
07.2023 - 01.2024
Louisville Zoo Gift Shop Sales Associate
Louisville Zoo
03.2023 - 07.2023
BBA - Business Administration Marketing And Management
University of Louisville
High School Diploma -
Louisville Male High School