Addison Dotson
New Market,TN
Summary
Experience with team leadership, strategic planning, and operational management, effective communication and organizational skills to drive project success, also a track record of productive work environment and achieving set goals, also a collaborative leader who partners with coworkers to promote engagement, empowering work, culture, documenting strengths in the building and maintaining relationships with coworkers
Overview
4
4
years of professional experience
Work History
Flooring Associate
Home Depot
08.2023 - Current
- Developed trusted relationships with vendors to secure competitive pricing without compromising on quality or service standards.
- Conducted regular competitor analysis to identify market trends and opportunities for growth, adjusting sales strategies accordingly to maintain a competitive edge.
- Demonstrated comprehensive product knowledge during sales presentations, instilling confidence in customers regarding the quality and value of our offerings.
- Maintained a well-organized showroom, showcasing various flooring options for easy customer access and navigation.
- Improved inventory management by conducting regular stock audits and updating database records accordingly.
- Expedited project completion timelines by coordinating efficiently with installation teams and suppliers.
- Increased sales revenue with effective upselling of additional products and services during the consultation process.
- Conducted site visits to assess client requirements accurately, recommending tailored flooring solutions aligned with their specific needs and budget constraints.
- Assisted in resolving customer complaints, ensuring timely resolutions while maintaining positive relationships.
- Collaborated effectively with colleagues during large-scale projects, streamlining communication between team members for consistent progress updates.
- Enhanced customer satisfaction by providing personalized flooring recommendations based on individual preferences and needs.
- Stayed current on industry trends and new product offerings through continuous professional development opportunities and research initiatives.
- Facilitated product demonstrations to educate customers on the benefits and features of different flooring materials.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
Manager
McDonald's
05.2021 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Associate of Science - Criminal Justice
Walters State Community College
Morristown, TN12-2025
High School Diploma -
Jefferson County High School
Dandridge, TN05-2023
Skills
- Communication and interpersonal skills
- Organization and planning
- Quality control and assurance
- Sales and upselling
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Task delegation
- Relationship building
- Sales techniques
- Shift scheduling
- Staff development
Timeline
Flooring Associate
Home Depot
08.2023 - Current
Manager
McDonald's
05.2021 - 08.2023
Associate of Science - Criminal Justice
Walters State Community College
High School Diploma -
Jefferson County High School
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