Addison Fate
Santa Fe
Summary
Driven and reliable sales professional with a strong background in retail. Proven experience in training team members and optimizing customer relationship management to enhance service delivery and drive sales success.
Overview
9
9
years of professional experience
Work History
Sales Representative
Next gen exposure
Portage
10.2025 - Current
- Sales representative in retail-based marketing.
- Team Leader within a 6-month management training program.
- Trained new team members and provided guidance on organizational procedures.
- Conducted interviews, moving along candidates in the firm’s hiring process.
- Supervised and motivated a team of members during events and outreach activities.
- Delegated tasks and ensured projects were completed efficiently and on schedule.
- Communicated with team members and leadership to support organizational goals.
- Demonstrated leadership, problem-solving, and conflict-resolution skills in a fast-paced environment.
Shift Manager
Jimmy Johns
Kalamazoo
04.2024 - 10.2025
- Supervised and trained a team of employees, ensuring excellent customer service and adherence to operational standards.
- Managed daily store operations, including opening and closing procedures, and ensuring the store met cleanliness and safety standards.
- Facilitated customer concerns while maintaining a high level of customer satisfaction in a timely manner.
- Maintained a balanced register with the use of cash and cards and ensured accurate reporting of sales.
- Implemented marketing and promotional strategies to drive sales and meet store targets.
- Maintained product inventory, ensured fresh ingredients, and helped with food prep during peak periods.
Sales Associate
Vector Marketing
Grand Rapids
09.2023 - 05.2024
- Promoted and sold CUTCO products, meeting sales targets and contributing to team success.
- Conducted meetings and scheduled appointments via phone and zoom to introduce products to customers.
- Responded to customer inquiries, provided product knowledge, and delivered exceptional customer service.
- Managed a flexible schedule and maintained organized records of customer interactions and sales activities.
- Developed strong communication and time-management skills while working remotely.
Cashier
Lynn’s Super Foods
Dubois
06.2023 - 08.2023
- Delivered excellent customer service by assisting shoppers with product selection and inquiries.
- Operated cash register, processed transactions, and handled cash with accuracy.
- Prepared deli foods and maintained a clean, organized work area.
- Collected shopping carts and ensured the store's aisles were well-stocked and properly faced.
- Assisted in unloading and restocking shelves, ensuring inventory was up to date.
- Monitored and restocked produce to ensure freshness and availability.
Kennel Assistant
AuCaDo
Remus
07.2017 - 08.2022
- Provided daily care for animals, including feeding, grooming, and general wellness monitoring.
- Maintained clean, sanitary conditions through regular cage cleaning to ensure animal health and comfort.
- Provided exceptional customer service to potential adopters, addressing inquiries and guiding them through the adoption process to enhance their experience.
- Assisted with adoption events by supporting potential adopters and facilitating successful pet introductions.
- Prepped cats for spay/neuter procedures, including shaving and ensuring comfort.
Education
Business -
Kalamazoo Valley Community College
Kalamazoo, MIHigh School Diploma -
Chippewa Hills High School
Remus, MISkills
- Retail sales
- Sales strategies
- Sales forecasting
- Customer relationship management
- Inventory management
- Team leadership
- Conflict resolution
Timeline
Sales Representative
Next gen exposure
10.2025 - Current
Shift Manager
Jimmy Johns
04.2024 - 10.2025
Sales Associate
Vector Marketing
09.2023 - 05.2024
Cashier
Lynn’s Super Foods
06.2023 - 08.2023
Kennel Assistant
AuCaDo
07.2017 - 08.2022
Business -
Kalamazoo Valley Community College
High School Diploma -
Chippewa Hills High School