Addison Fultz
North Aurora,IL
Summary
Dedicated hospital assistant excelling in patient support, medical records management, and hospital equipment operation. Proven ability to streamline workflow and enhance patient satisfaction in dynamic healthcare settings.
Overview
6
6
years of professional experience
Work History
Hospital Assistant
Veterinary Dental Center
North Aurora, IL
10.2022 - Current
- Assisted veterinary technicians during dental procedures, ensuring smooth workflow and patient safety.
- Managed inventory of dental supplies, maintaining stock levels and preventing shortages.
- Prepared treatment areas by sanitizing equipment and organizing necessary tools for procedures.
- Supported the nursing staff in administering medications under supervision, ensuring accurate dosing and proper documentation.
- Improved patient satisfaction by providing compassionate and efficient care in a busy hospital setting.
- Assisted nurses with daily tasks, contributing to a well-organized and smoothly functioning unit.
- Transported patients throughout medical center using appropriate modes of transportation and patient identification protocols.
- Educated pet owners on dental care practices, enhancing client satisfaction and compliance.
- Scheduling of appointments, and over the phone triage of emergency patients
- Trained new staff on clinic protocols, fostering a collaborative work environment and knowledge sharing.
- Displayed adaptability by seamlessly switching between different departments as needed, quickly learning new processes and procedures while maintaining high-quality care.
- Provided essential support during medical emergencies, promptly responding to staff needs and assisting with life-saving interventions.
- Documented patient information and care activities in electronic health record.
- Set up and sanitization of dental tables and sterile OR's
- Maintained cleanliness of patient rooms and common areas, promoting a safe and comfortable environment for healing.
- Demonstrated strong attention to detail while preparing surgical instruments for sterilization according to established protocols.
Assistant
Fox Valley Veterinary Center
North Aurora, IL
06.2024 - 08.2024
- Assisted veterinarians in conducting examinations and administering treatments to animals.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Maintained accurate medical records and updated database systems for enhanced information accessibility.
- Educated pet owners on proper care, nutrition, and preventative health measures for their animals.
- Documented prescriptions filled and followed proper safety and hospital standards while filling patient prescriptions
- Monitored hospitalized patients and kept detailed notes on their status
Shift Leader
Culvers Franchising System
North Aurora, IL
07.2020 - 06.2024
- Supervised daily operations to ensure adherence to quality standards and efficiency.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times.
- Coordinated shift schedules to optimize staff coverage during peak business hours.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Monitored inventory levels and placed orders to ensure stock availability for smooth operations.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Education
Bachelor of Science - Human Animal Studies
Aurora University
Aurora, IL05-2026
Skills
- Professionalism and work ethic
- Vital signs monitoring
- Critical thinking
- Medical records management
- Hospital equipment operation
- Teamwork and collaboration
- Phone etiquette
- Patient scheduling
Timeline
Assistant
Fox Valley Veterinary Center
06.2024 - 08.2024
Hospital Assistant
Veterinary Dental Center
10.2022 - Current
Shift Leader
Culvers Franchising System
07.2020 - 06.2024
Bachelor of Science - Human Animal Studies
Aurora University