Summary
Overview
Work History
Education
Timeline
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ADDISON GERDES

New York,NY

Summary

I am a dedicated team leader accomplished in developing high performing sales teams. Under my leadership; teams have improved store operations, increased key performance indicators, increased volume, and increased margin by adapting advanced sales strategies to changing retail traffic patterns. I have been successful in many markets and I am ready to use my skills and experience to create positive change in a new role.

Overview

9
9
years of professional experience

Work History

Business Manager

Bloomingdales
New York, New York
07.2022 - Current
  • Manager, Furniture and Rugs/Food, Candy and Trim, July 2022 - May 2025.
  • Promoted to Manager, Luxury and Contemporary Textiles, September 2024 – Present.
  • Lead cross-functional teams to provide exclusive shopping experiences for top customers, with an average per-experience spend of $65,000.
  • Leveraged strong relationships with Bloomingdale's shopping services to build top-client loyalty within the home store.
  • Increased client sales by ten percentage points through one-on-one coaching, consistent follow-up, and communication.
  • Responsible for up to seventy direct reports, and more than forty million dollars in sales volume.

Guideshop Manager

Bonobos
New York, NY
05.2021 - 07.2022
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Promoted from Assistant Guideshop Manager to Guideshop Manager in July 2021.

Showroom Management

Lovesac
New York, NY
12.2019 - 05.2021
  • Supported staff and mentored in virtual and in person selling techniques and methods, helping team to consistently exceed sales goals.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Recruited, conducted job interviews, and led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Quickly adapted to the demands of the changing retail marketplace, and successfully navigated teams through the transition to a fully virtual showroom structure.
  • Maintained average showroom sales of $20,000 per week during brick and mortar closures.
  • Transferred as showroom manager to Lovesac at Macy's Herald Square in October 2020.
  • Due to store closure I was transferred to our Flatiron location as an Assistant Store Manager in January 2021.

Store Manager

The Art of Shaving
Nashville , TN
07.2018 - 09.2019
  • Supervised and improved all sales management and operational procedures at the Green Hills Mall location.
  • Created and maintained development plans for all associates to help them build hard skills and achieve personal and professional goals
  • Continually recruited, trained and developed all new hires according to company guidelines
  • Our team Increased total store sales over LY through dedication to improving customer engagement and consistent in the moment coaching
  • Our team increased UPT over LY
  • Our team increased ADT over LY

Store Management

Le Creuset
Brentwood, TN
03.2016 - 07.2018
  • Promoted and relocated from Assistant Store Manager in Oklahoma City, Oklahoma to Store Manager in Brentwood, Tennessee in July 2017.
  • Consistently maintained store and personal key performance indicators above company standard.
  • Lead the team to a Top 5 store in KPI performance.
  • Planned and executed profitable partnership events in both cities.
  • Consistently recruited and retained top talent.
  • Improved store operations and guest experience in both locations.

Education

High School Diploma -

Woodward High School
2008

Merchandising

Johnson & Wales University
Providence, RI

Human Relations

The University of Oklahoma
Norman, OK

Timeline

Business Manager

Bloomingdales
07.2022 - Current

Guideshop Manager

Bonobos
05.2021 - 07.2022

Showroom Management

Lovesac
12.2019 - 05.2021

Store Manager

The Art of Shaving
07.2018 - 09.2019

Store Management

Le Creuset
03.2016 - 07.2018

High School Diploma -

Woodward High School

Merchandising

Johnson & Wales University

Human Relations

The University of Oklahoma

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ADDISON GERDES