
Dynamic marketing professional experienced in developing and executing innovative marketing campaigns. Skilled in social media management and project coordination, with a track record of enhancing customer engagement and driving brand visibility.
Generated content for diverse media platforms, including websites and social media accounts.
Managed execution of social media strategy, coordinating posting and engagement initiatives.
Researched current trends in digital marketing to remain informed on industry developments.
Responded promptly to customer inquiries via phone and email while maintaining professionalism.
Created detailed reports on office expenses using QuickBooks accounting software.
Assisted with incoming calls by providing information, transferring calls, or taking messages as needed.
Conducted regular performance reviews to assess staff progress and set future development goals.
Monitored sales activities to ensure delivery of satisfactory service and quality goods.
Resolved customer complaints promptly, addressing issues during store hours.
Managed daily store operations, including customer service, inventory management, and staff scheduling.
Trained new employees on company policies and procedures to enhance operational efficiency.
Prepared detailed reports summarizing sales activity, customer feedback, and relevant information.
Collaborated with Operations Manager to create engaging social media content for Instagram posts and Reels.
Generated innovative content ideas and sourced relevant locations for projects.
Comprehended company concept, core values, industry standards, and client profiles.
Assisted in developing analytical performance reports to assess social media effectiveness.