Addison Hollers-Franklin

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Memorized recipes for specialty coffee beverages and seasonal offerings.

When I worked at Fuzzys, I was working all over the store. I started off as a Cashier and worked my way over to being a cook. When the dishwasher left I soon became the dishwasher.

• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Received and processed customer payments.
• Restocked and organized merchandise in front lanes.
• Quickly and accurately counted drawers at start and end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Assisted customers by answering questions and fulfilling requests.