Addison Hughes
Hurst,TX
Summary
Creative professional with a background in editing, making content, and strong research skills. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Social Media Content Creator
tiktok
Hurst, TX
06.2024 - Current
- Monitored analytics and metrics to evaluate the performance of campaigns.
- Engaged with online communities by responding to comments and messages to foster a positive brand image.
- Coordinated with influencers and brand ambassadors for content creation and promotion.
Customer Service Representative
Med-equip Solutions
North Richland Hills, TX
04.2022 - 10.2023
- Updated system with order specifics, customer details, preferences, and billing information.
- Maintained thorough records of customer interactions and inquiries for future reference.
- Performed administrative duties, including filing, photocopying, and faxing documents.
Front End Associate
Walmart
Hurst, TX
06.2019 - 12.2020
- Maintained clean and organized check-out areas to promote attractive shopping environment.
- Processed cash, card, check, gift card, and coupon transactions efficiently.
- Organized register supplies in front end and storage areas to optimize workflow.
Volunteer
HOPE Center
Fort Worth, TX
06.2018 - 10.2020
- Boxed family-sized grocery boxes for distribution to families in need.
- Monitored food item expiration dates, removing outdated goods promptly.
- Organized physical storage area for hard copy files based on alphabetical or numerical order system.
Education
High School Diploma -
L.d Bell High School
Hurst, TX05-2021
Skills
- Social media sharing
- Social media content
- Social media skills
- Customer service and support
- Data entry and management
- Conflict resolution
- Follow-up communication
- Relationship management
- Time management
- Organizational skills
- Filing and documentation
- Computer proficiency
- Planning and coordination
- Team collaboration
- Transaction processing
- Payment calculation and handling
- Professionalism in service
- Quick decision-making
Timeline
Social Media Content Creator
tiktok
06.2024 - Current
Customer Service Representative
Med-equip Solutions
04.2022 - 10.2023
Front End Associate
Walmart
06.2019 - 12.2020
Volunteer
HOPE Center
06.2018 - 10.2020
High School Diploma -
L.d Bell High School
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