Addison Kaiser
Wausau,WI
Summary
I am a dedicated barista with exceptional customer service skills and a focus on creating welcoming atmospheres. I am committed to maintaining cleanliness and efficiency to enhance guest experiences as well as staff relations. I take pride in enjoying learning new skills and always doing my best in everything I do.
Overview
3
3
years of professional experience
Work History
Barista, Cook, Cleaner
Vino Latte
Wausau, WI
12.2024 - Current
- Prepared high-quality espresso beverages according to customer specifications
- Maintained cleanliness and organization of workstations and dining areas
- Assisted in training new team members on coffee preparation techniques
- Provided exceptional customer service, enhancing overall guest experience
- Handled cash transactions accurately, ensuring efficient register operations
- Collaborated with team to manage inventory and restock supplies regularly
- Developed knowledge of various coffee blends and brewing methods
- Resolved customer complaints promptly, fostering positive relationships
- Maintained a clean and organized workspace for optimal productivity and safety and efficiency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Processed customer transactions efficiently using point-of-sale systems.
- Operated kitchen equipment efficiently, maintaining cleanliness and organization.
- Prepared diverse menu items ensuring adherence to food safety standards.
- Assisted in inventory management, tracking supplies for timely replenishment.
- Trained new staff on kitchen procedures and food handling practices.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Packing, Shipping, and Receiving Assembler
Maple Ridge Farms Inc
Mosinee, WI
10.2025 - 12.2025
- Operated machinery for packing and shipping products efficiently.
- Inspected incoming shipments to ensure quality and accuracy of items received.
- Coordinated with team members to streamline assembly processes and reduce delays.
- Maintained accurate inventory records using warehouse management systems.
- Implemented improvements in packaging techniques, enhancing product protection during transit.
- Monitored production schedules to ensure timely fulfillment of customer orders.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Consistently met or exceeded performance metrics, driving continuous improvement in packing, shipping, and receiving operations.
- Coordinated effectively with quality control personnel to quickly identify any damaged products before shipping.
Host, Serving Assistant
Great Dane Pub & Brewing Co.
Wausau, WI
05.2023 - 08.2024
- Greeted and seated guests in a friendly and efficient manner, ensuring a positive first impression.
- Managed waitlists and reservations using restaurant management software to optimize seating flow.
- Collaborated with servers and kitchen staff to communicate guest needs and enhance service delivery.
- Trained new hosts on operational procedures, contributing to team efficiency and consistency in service standards.
- Assisted in maintaining cleanliness and organization of the host station, creating an inviting atmosphere for guests.
- Handled guest inquiries and complaints with professionalism, ensuring satisfaction through effective problem-solving techniques.
- Developed familiarity with menu offerings to provide accurate recommendations and enhance customer engagement.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assisted in training new employees on stocking procedures and safety protocols.
- Implemented best practices for inventory management, improving stock accuracy by reducing discrepancies.
- Coordinated with management to streamline restocking processes, enhancing workflow efficiency.
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Assisted in training new team members on best practices for service and operations.
Education
High School Diploma -
Wausau West Highschool
Wausau, WISkills
- Friendly and outgoing
- Attention to detail
- Team player
- Time management
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Espresso machine operation
- Safe food handling practices
- POS systems
- Menu memorization
- Hospitality service expertise
- Professional demeanor
- Inventory management
- Performance improvement
Timeline
Packing, Shipping, and Receiving Assembler
Maple Ridge Farms Inc
10.2025 - 12.2025
Barista, Cook, Cleaner
Vino Latte
12.2024 - Current
Host, Serving Assistant
Great Dane Pub & Brewing Co.
05.2023 - 08.2024
High School Diploma -
Wausau West Highschool