ADDISON M
Hillsboro,Missouri
Summary
Enthusiastic individual experienced in coordination of home infusions, organizing multiple patients, and finding effective solutions to any issues that arise. Offering engaging and pleasant personality with expertise building customer relationships. I really enjoy what I do and knowing what a difference I can make in some patients lives!
Overview
4
4
years of professional experience
Work History
Hillsboro High School
Hillsboro, Missouri
12.2020
Patient Service Representative
Option Care Health
Fenton, Missouri
07.2021 - Current
- Coordinated deliveries with patients and made sure they were taken care of and had necessary supplies in order to do their home infusions each week.
- Managed a heavy workload and organization of at least 60 patients and their delivery schedules each week.
- Reviewed and corrected claim errors to facilitate smooth processing.
- Facilitated communication between patients and various departments and staff.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Managed multiple tasks and met time-sensitive deadlines.
Pharmacy Technician
CVS Pharmacy
Oakville, MO
10.2020 - 07.2021
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Server
54th Street Grill & Bar
Arnold, Missouri
05.2019 - 10.2020
- Supported bussers with table-cleaning during high-volume shifts
- Adhered to safety, sanitization, and food handling guidelines and regulations
- Kept food service and preparation areas clean, neat, and properly sanitized
- Recorded or memorized orders, entered into computer system, and followed up with kitchen staff to foster timely delivery.
Villa Antonio Winery
Hillsboro, Missouri
05.2018 - 04.2019
- Minimized complaints by keeping drinks full and delivering correct orders
- Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables
- Satisfied customers with fast, friendly and knowledgeable support
Education
High School Diploma -
Hillsboro High School
Hillsboro, MO12.2019
Skills
- Verbal and Written Communication
- Work Planning and Prioritization
- Attention to Detail
- Organization
- Working Under Pressure
- Customer Service
Missouri Pharmacy Technician License
I have my Pharmacy Technician License for the state of Missouri and I would be willing to get any certifications or anything else I might need to work at your organization.
Timeline
Patient Service Representative
Option Care Health
07.2021 - Current
Hillsboro High School
12.2020
Pharmacy Technician
CVS Pharmacy
10.2020 - 07.2021
Server
54th Street Grill & Bar
05.2019 - 10.2020
Villa Antonio Winery
05.2018 - 04.2019
High School Diploma -
Hillsboro High School
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