Addison May
Cumberland,MD
Summary
Medical professional with experience in processing medical claims, including claim review, adjudication, and resolution. Known for strong focus on collaboration and achieving results, adapting seamlessly to changing needs. Possesses key skills such as attention to detail, excellent communication, and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PCT
UPMC
12500 WillowBrooke Rd, Cumberland MD
01.2025 - Current
- Assisted nursing staff with patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to clinical team promptly.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
- Supported patient mobility by assisting with transfers and ambulation.
- Documented patient information accurately in electronic health records systems.
- Collaborated with multidisciplinary teams to enhance patient care plans.
- Educated patients and families on post-care instructions for improved recovery outcomes.
- Participated in training sessions to improve skills in patient handling techniques.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Medical Assistant
Optimal Health
178 N Mechanic St Cumberland MD
01.2025 - Current
- Experience in healthcare office claims handling, including claim review, data entry, verification, and assisting with resolution of claim discrepancies.
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Scheduled appointments using electronic health record systems, improving patient flow efficiency.
- Prepared examination rooms and assisted healthcare providers during procedures and examinations.
- Educated patients on treatment plans and medication usage, enhancing understanding of care instructions.
- Coordinated with team members to maintain inventory of medical supplies, minimizing shortages.
- Conducted routine lab tests and recorded results, ensuring timely follow-up for patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Dental Assistant
Family Dental Care
952 Seton Dr Cumberland Md
04.2023 - 05.2024
- Assisted in patient preparation and comfort during dental procedures.
- Sterilized instruments and ensured compliance with safety protocols.
- Managed patient records using electronic health record systems.
- Educated patients on post-operative care and oral hygiene practices.
- Scheduled appointments and coordinated treatment plans with dental team.
- Supported dentists during examinations by providing necessary tools and materials.
- Monitored inventory levels of dental supplies and ordered as needed.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
PCA
UPMC
12500 WillowBrooke Road
08.2021 - 05.2023
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of patient rooms and common areas to promote hygiene.
- Supported nursing team in implementing care plans effectively.
- Documented patient progress accurately in electronic health records systems.
- Educated patients and families on post-care instructions for improved outcomes.
- Collaborated with interdisciplinary teams to enhance patient care quality.
- Participated in training sessions to improve clinical skills and knowledge base.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cashier
Weis Market
15300 McMullen Highway, Cumberland Md
02.2020 - 08.2020
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register operations, ensuring balanced cash drawers at end of shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Collaborated with team members to streamline checkout processes during peak hours.
Education
High School Diploma -
Fort Hill High School
500 Greenway Ave, Cumberland MD05.2021
Skills
- Insurance policy interpreter
- Customer service
- Medical terminology
- Claims software proficiency
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Organization and time management
- Verbal communication
- Teamwork and collaboration
Certification
- CNA - Certified Nursing Assistant
- CPCT/A - Patient Care Technician/Assistant
Timeline
PCT
UPMC
01.2025 - Current
Medical Assistant
Optimal Health
01.2025 - Current
Dental Assistant
Family Dental Care
04.2023 - 05.2024
PCA
UPMC
08.2021 - 05.2023
Cashier
Weis Market
02.2020 - 08.2020
High School Diploma -
Fort Hill High School