Addison Moser

• Maintained cleanliness of residential and commercial spaces through routine cleaning tasks.
• Utilized appropriate cleaning products and equipment for various surfaces and materials.
• Communicated with clients to understand specific cleaning needs and preferences.
• Responded promptly to all customer complaints regarding cleanliness issues.
• Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
• Developed customized cleaning plans based on individual client requirements.
• Organized supplies and cleaning tools for efficient workflow during cleaning sessions.
• Managed time effectively to complete multiple cleaning assignments daily.
• Trained new hires on effective cleaning techniques and safety practices.
• Assisted with laundry operations by sorting, washing, and folding linens and clothing items.
• Followed safety processes for all manual and electric cleaning equipment.
• Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
• Notified managers of repair needs or additions to building operating systems.
• Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
• Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
• Maintained cleaning equipment and materials in a safe and sanitary working condition.

• Managed cash vault, including ordering and balancing currency for the branch.
• Supervised daily operations of teller line and ensured compliance with policies.
• Processed customer transactions accurately, including deposits, withdrawals, and transfers.
• Trained and mentored staff on customer service and cash handling procedures.
• Monitored teller performance and provided feedback to support professional growth.
• Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
• Ensured adherence to security protocols during cash handling and transactions.
• Monitored vault cash levels and ordered currency from the Federal Reserve Bank as needed.
• Monitored vault cash levels and ordered currency from the Federal Reserve Bank.
• Coordinated with management to implement branch initiatives and improve services.
• Served large number of of customers during high volume shifts and remained composed and professional in stressful situations.
• Completed monthly audits and managed overdraft reports.
• Managed day-to-day operations of the teller line including scheduling staff members.

As a staff member for Publix, assisted customers with their financial needs, specifically related to refunds for certain items, check cashing, Western Union payouts and sendings, fax, and money orders. I started as a cashier and within 6 months became a fully trained staff member.