Addison Nava
Conroe,TX
Summary
Customer service genius Is what I would call myself I personally strive to make an effort towards all customers even if given a hard time. Im a creative Energetic professional with fast-paced energy wanting to excel more on customer service, time management and teamwork.
Overview
1
1
year of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Conroe
07.2023 - Current
- Organized inventory for efficient restocking of products.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Verified orders and bagged items for easy transport.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Assembled and served meals according to specific guest requirements.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Verified that prepared food met quality standards prior to serving it to customers.
- Maintained safe food handling practices to prevent germ spread.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Processed payments on cash register and counted back bills and change to patrons.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Completed opening, closing and shift change tasks by following company guidelines.
- Stocked shelves with products and supplies.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
Conroe
Conroe, TX08-2027
Skills
- Cooking
- Food service standards
- Flexible schedule
- Time management
- Equipment operation
- Foodservice standards
- Safe food handling
- POS systems
- Patience and empathy
- Problem-solving
- Cleaning and sanitization
- Creativity and innovation
- Menu recommendations
- Cleanliness and hygiene
- POS system operation
- Sandwich artistry
- Attention to detail
Affiliations
- Outgoing person that loves to talk to people.
- won't stop until I think my customer service is at the best it can be.
Timeline
Sandwich Artist
SUBWAY®Restaurants
07.2023 - Current
Conroe