Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Addison Pickard

Denver,CO

Summary

Dynamic and result driven professional with 9 years of experience in the food and beverage industry, coupled with a strong entrepreneurial background. Proven track record of managing operations, delivering exceptional customer service, and fostering team collaboration. Successfully ran a dog sitting business, demonstrating expertise in client management, scheduling, and business development. Adept at supporting small businesses through strategic guidance, marketing initiatives, and operational improvements. A versatile and dedicated individual with a passion for service excellence, problem-solving, and driving business success across various sectors.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Coordinator /Assistant Director of Sales

Relish Catering & Events
Lakewood, Colorado
07.2023 - Current
  • Managed accounts receivable with accuracy and efficiency, ensuring timely invoicing, collections, and reconciliations to optimize cash flow and financial operations.
  • Developed and implemented effective marketing strategies and signage campaigns to enhance visibility and attract customers, contributing to increased foot traffic and sales growth.
  • Executed operational oversight as the day-of manager, ensuring smooth and efficient daily operations while maintaining high standards of customer service and satisfaction.
  • Managed the efficient intake and processing of Requests for Proposals (RFPs), ensuring timely response and alignment with organizational objectives.

Manager / Bartender / Server Shift Leader

Westrail Tap and Grill
Lakewood, CO
01.2019 - Current
  • Led training and orientation for new front-of-house employees, ensuring they integrated smoothly into the restaurant's culture, operations, and standards.
  • Maintained rigorous adherence to food and beverage sanitation standards, ensuring a clean and safe dining environment for restaurant patrons.
  • Collaborated with upper management to conceptualize and execute private events, creating tailored menus and ensuring seamless event execution.
  • Proficient in de-escalating situations involving patrons and employees alike, fostering a positive and respectful environment.
  • Managed inventory control processes, optimizing stock levels and ensuring efficient supply management for operational needs.
  • cross-trained in all operational roles within the restaurant, demonstrating versatility and comprehensive understanding of front-of-house and back-of-house dynamics.

Dog Sitter

Self-Employed
Denver, CO
01.2018 - Current
  • Founded and managed a successful dog sitting business, handling customer inquiries, scheduling appointments, and cultivating a loyal and reoccurring client base through exceptional care and personalized service.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Followed instructions provided by pet owners regarding feeding schedules, medication administration (if required), and any specific care routines.

VIP Cocktail Waitress

Aramark
Denver, CO
04.2018 - 10.2018
  • Demonstrated proficiency in preparing cocktails, pouring beers, and serving wines while upholding presentation standards to enhance the overall guest experience.
  • Fostered lasting relationships with season ticket holders through personalized communication and tailored service, ensuring high satisfaction levels and retention rates.
  • Led the development and implementation of innovative food and beverage menus, leveraging market trends and customer preferences to enhance dining experiences and drive revenue growth.
  • Proficiently balanced cash drawers with meticulous attention to detail, ensuring accuracy and compliance with accounting procedures and company policies.

Server

Rocky Mountain Catering
Parker, CO
05.2017 - 06.2018
  • Efficiently served plated meals and buffets, catering to guests' dietary preferences and ensuring timely and courteous service.
  • Collaborated effectively with team members to achieve shared goals, fostering a supportive environment and contributing to successful event outcomes.
  • Proficiently managed Banquet Event Orders (BEOs), ensuring accurate interpretation and seamless execution of event details to deliver exceptional guest experiences.

Education

Bachelor of Science - Event Planning And Meeting Management

Metropolitan State University of Denver
Denver, CO
12.2021

Skills

  • Ambitious and Self-Sufficient
  • Quality Control
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management

Certification

  • Food Handler Certification, ServSafe - 2021
  • Allergen Certification, ServSafe - 2021
  • Alcohol Certification, ServSafe - 2021
  • Manager Certification, ServSafe- 2024

Timeline

Office Coordinator /Assistant Director of Sales

Relish Catering & Events
07.2023 - Current

Manager / Bartender / Server Shift Leader

Westrail Tap and Grill
01.2019 - Current

VIP Cocktail Waitress

Aramark
04.2018 - 10.2018

Dog Sitter

Self-Employed
01.2018 - Current

Server

Rocky Mountain Catering
05.2017 - 06.2018

Bachelor of Science - Event Planning And Meeting Management

Metropolitan State University of Denver
  • Food Handler Certification, ServSafe - 2021
  • Allergen Certification, ServSafe - 2021
  • Alcohol Certification, ServSafe - 2021
  • Manager Certification, ServSafe- 2024
Addison Pickard