Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Addison Ralston

Pleasant Hill,MO

Summary

Dedicated kennel technician with experience at Petland, skilled in animal monitoring and record keeping. Successfully enhanced animal wellbeing through effective feeding management and meticulous kennel maintenance. Known for resolving issues promptly and maintaining a clean environment, ensuring optimal health and safety for all animals in care.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

3
3
years of professional experience

Work History

Kennel Technician

Petland
08.2023 - 07.2025
  • Kept animals clean and free of contaminants to promote optimal health.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Server

Sonic
06.2023 - 08.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Food Waiter

Long Barbeque
03.2022 - 03.2023
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Radiology

Pleasant Hill High
Pleasant Hill, MO
05-2029

Skills

  • Kennel maintenance
  • Animal monitoring
  • Feeding management
  • Record keeping

Interests

  • Enjoy participating in going to the gym for overall physical and mental well-being
  • Cooking

Timeline

Kennel Technician

Petland
08.2023 - 07.2025

Server

Sonic
06.2023 - 08.2023

Food Waiter

Long Barbeque
03.2022 - 03.2023

Radiology

Pleasant Hill High

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Addison Ralston