Addison Smith
Boise,ID
Summary
Very hardworking and driven worker. Goal-oriented worker with distinguished experience in sales, customer service, and childcare industries and proven leadership abilities. Hardworking and passionate worker with strong organizational skills. Ready to help wherever needed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Manager
Sneakezy
12.2022 - Current
- Managed over summer in my hometown. Manage from online now, and work in store when in Idaho Falls.
- Resolved customer issues quickly to boost client satisfaction.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Studied customer buying trends, demands and preferences to determine fast-selling items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Ordered inventory
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
Barista Shift Lead
Dutch Bros
05.2022 - 11.2022
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Created new training guidelines, and provided staff orientation and training.
- Trained new hires in drink handling and safety protocols to boost knowledge and performance.
- Maximized team productivity by expertly delegating tasks to employees on shift.
Daycare Assistant
Boise Daycare And Learning Center
10.2021 - 11.2021
- Part time position
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Taught children to organize toys, wash hands, and share by leading by example.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
Barista
Dutch Bros
08.2019 - 08.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific beverages with focus on speed, quality and service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Focused on making sure the community and customers received the best service possible.
Education
Elementary Education
Boise State University
Boise, ID05.2025
Skills
- Product Knowledge
- Coaching and Mentoring
- Child Development
- Changing Diapers
- Bathing and Dressing
- Child CPR
- Maintaining Safe Environment
- Special Assignments
- Guest Experiences
Certification
- First Aid/CPR Certified
- Childcare License
Timeline
Sales Manager
Sneakezy
12.2022 - Current
Barista Shift Lead
Dutch Bros
05.2022 - 11.2022
Daycare Assistant
Boise Daycare And Learning Center
10.2021 - 11.2021
Barista
Dutch Bros
08.2019 - 08.2021
Elementary Education
Boise State University