Addison Tucker
Cleveland,GA
Summary
I am a Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. I Continuously strive for greatness to exceed my peers or patients expectations, and will keep building my education to better my self and others.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Infectious Disease Professionals, LLC.
07.2022 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
Restaurant Waiter
Marlow's Tavern
08.2021 - 09.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Cashier
Publix
09.2017 - 09.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Science - General Studies
University of North Georgia
Gainesville, GA12.2023
High School Diploma -
North Forsyth High School
Cumming, GA05.2019
Skills
- Patient-Focused Care
- Medical Office Administration
- Data Entry
- Phlebotomy
- Patient Scheduling
- HIPAA Compliance
- Payment Collection
- Inventory Management
- Procedure Assistance
- Patient Flow Management
- Insurance Claims
- Lab Equipment Calibration
- Professional Bedside Manner
- Reliable Team Player
- Complex Problem-Solving
- Monitoring Patient Progress
- Medical Terminology Knowledge
- CPR
- ICD Code Awareness
- Simple Dressings
- Valid Georgia Driver's License
- First Aid
- Customer Service
- Wound Care
- Antigen Testing
- Patient Management
- EMR / EHR
- Emergency Procedures Understanding
- Trustworthy Companion
- Inventory and Supply Management
- Immunization Administration
- Medication Administration
- Anatomy and Physiology Knowledge
- Multitasking Capabilities
- Clinical Documentation
- Time Management
- Team Collaboration
- Emergency Response Preparedness
- Professionalism and Ethics
- Attention to Detail
Certification
- Certified to Operate X-Ray Equipment, RAD 101 Radiographic Training - 04/06/2023
Additional Information
I have three wonderful Dogs named Azpen, Francis, and Lola May. In my off time I enjoy playing with my dogs and family at my families farm in Cleveland, Ga.
I believe that everyday is a new day to learn something new because you can never limit your education.
Timeline
Medical Assistant
Infectious Disease Professionals, LLC.
07.2022 - Current
Restaurant Waiter
Marlow's Tavern
08.2021 - 09.2022
Cashier
Publix
09.2017 - 09.2021
Associate of Science - General Studies
University of North Georgia
High School Diploma -
North Forsyth High School