Addison Walker
Edgewater,Florida
Summary
Driven and resourceful administrative professional with 2 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
2
2
years of professional experience
Work History
Secretary
Inferno Performance LLC
06.2022 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Dog Handler
A&E Pet Resort
06.2023 - 07.2024
- Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
- Managed up to 150 dogs of varying breeds and sizes, providing attentive care.
- Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
- Provided a safe environment for dogs by conducting thorough evaluations of each animal''s temperament and behavior before handling them.
- Collaborated with fellow team members to create a smooth workflow between handlers, groomers, trainers, and other staff at the facility.
- Achieved timely and efficient completion of tasks by prioritizing workload and effectively managing time in a fast-paced environment.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
- Reduced instances of behavioral issues among dogs by implementing structured routines during daily activities such as feeding, walking, and playing.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Developed strong relationships with clients, resulting in repeat business and referrals due to outstanding service as a dog handler.
- Provided exceptional customer service, addressing client inquiries promptly and professionally, resulting in increased satisfaction ratings for the company.
- Managed administrative tasks such as scheduling appointments, updating client records, and processing payments efficiently while maintaining a professional demeanor.
- Enhanced client satisfaction by providing exceptional care and attention to their dogs during handling sessions.
Sales Associate
Palmetto Moon
06.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School Diploma -
New Smyrna Beach High School
New Smyrna Beach, FL05.2024
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
line dancing
Line dancing is what I enjoy doing outside of school in my free time. I have met so many amazing people through this hobby and it it such an amazing way to take your mind off of things and escape reality!
Timeline
Dog Handler
A&E Pet Resort
06.2023 - 07.2024
Secretary
Inferno Performance LLC
06.2022 - Current
Sales Associate
Palmetto Moon
06.2022 - 10.2022
High School Diploma -
New Smyrna Beach High School