Addison Watson

Subway

West Point, NY

06.2024 - Current

Provided guidance and direction to subordinates regarding job duties and responsibilities.
Created new strategies for improving customer service standards within the organization.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Trained new employees on company policies and procedures.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Worked effectively in team environments to make the workplace more productive.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Operated cash registers to process payments from customers.
Replenished condiments and other supplies at front counter areas.
Assisted team members during peak hours when necessary.
Maintained cleanliness of work area throughout shift.
Monitored temperature of freezers and coolers throughout shift.
Provided excellent customer service by addressing inquiries promptly and professionally.
Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Stocked shelves with products and supplies.
Greeted customers and provided product knowledge.
Verified that prepared food met quality standards prior to serving it to customers.
Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.

Summary