Addison Williams
Pulaski,TN
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Harwell Enterprises
06.2020 - Current
- Listened to customer needs and desires to identify and recommend optimal products.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Wrapped, boxed and weighed bakery department products.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Engaged with customers to effectively build rapport and lasting relationships.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
No Degree - Business Management
University of Tennessee Southern
Pulaski, TN2027
Skills
- Conflict Resolution
- Contract Preparation
- Sales floor organization
- Sales Development
- Strategic Planning
- Goal-Driven
- Money Handling
- POS System Operation
- Ability to Lift 40 pounds
- Payment Processing
- Negotiation Tactics
- Problem-solving skills
- Sales trends
- Inventory Tracking
- Sales expertise
- Exceeding Customer Expectations
- Goal-Oriented
- Cash Register Operation
- Business Development
- Product Sales
- Cash Drawer Management
- Cash Handling
- Special Order Coordination
- Upselling
Timeline
Sales Associate
Harwell Enterprises
06.2020 - Current
No Degree - Business Management
University of Tennessee Southern
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