Addisyn Lennon
Milford
Summary
Dedicated and adaptable professional with a diverse background in patient care and customer service. Known for effective time management and relationship-building skills, ready to leverage expertise to improve patient experiences and operational outcomes.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Jake Kizi
Milford
07.2022 - 12.2025
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Work Based Learning Certified Nursing Assistant
Henry Ford West Bloomfield Hospital
West Bloomfield
12.2023 - 02.2024
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
Education
Some College (No Degree) - Developmental Psychology
Oakland Community College
Bloomfield Hills, MISome College (No Degree) - Sonography
School Cr
Livonia, MISkills
- Patient care
- Health monitoring
- Customer service
- Communication skills
- Team collaboration
- Organizational skills
- Time management
- Detail orientation
- PPE compliance
- Relationship building
- Critical thinking
- Friendly, positive attitude
- Social perceptiveness
- PPE use
Certification
Certified Nurse Assistant
Accomplishments
3.8 Accumulative High school GPA
Affiliations
HOSA affiliations
Timeline
Work Based Learning Certified Nursing Assistant
Henry Ford West Bloomfield Hospital
12.2023 - 02.2024
Jake Kizi
07.2022 - 12.2025
Some College (No Degree) - Developmental Psychology
Oakland Community College
Some College (No Degree) - Sonography
School Cr