Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Addisyn Pearson

Addisyn Pearson

Muncie,IN

Summary

3.5 Years of experience at Texas Roadhouse, working in multiple positions:

Experienced restaurant host with excellent customer service and communication skills. Familiar with POS systems and able to handle high-volume seating arrangements.

Reliable Food Handler with a commitment to exceeding customer expectations. Experienced in preparing meals to order and ensuring customer satisfaction.

Professional server with expertise in high-volume environments. Committed to providing exceptional customer service and building strong relationships with guests.

Dedicated Training Coordinator with excellent organizational and communication skills. Proven record of planning and overseeing successful training sessions.

Results-driven Shift Leader with 3+ Years of experience in the hospitality sector. Proven success in motivating team members, overseeing operations and ensuring compliance with company standards.

Dedicated Key Hourly Manager with experience in creating efficient operational systems. Possesses excellent communication and problem-solving skills to ensure customer satisfaction.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Key Hourly Manager

Texas Roadhouse
03.2025 - Current
  • Resolved customer complaints and inquiries in a timely and professional manner.
  • Generated reports to analyze sales and customer feedback.
  • Implemented new policies and procedures to maximize operational efficiency.
  • Maintained a clean and organized work environment at all times.
  • Developed and implemented promotional activities to drive business growth.
  • Scheduled staff shifts and ensured proper utilization of labor hours.
  • Developed comprehensive training materials and programs to ensure customer service excellence.
  • Part-Time

Training Coordinator

Texas Roadhouse
03.2025 - 06.2025
  • Developed and implemented training programs to ensure the highest standards of safety and compliance.
  • Conducted orientation sessions for new staff and provided resources to assist with their onboarding.
  • Designed and maintained training materials, including presentations, workbooks, and online resources.
  • Collaborated with departmental managers to identify training needs and develop appropriate solutions.
  • Part-Time

Server

Texas Roadhouse
03.2025 - 04.2025
  • Demonstrated experience in providing exceptional service to customers in a high-volume restaurant setting.
  • Experienced in utilizing point-of-sale systems to complete customer orders.
  • Proven ability to multitask and remain organized in a fast-paced environment.
  • Delivered excellent customer service, resulting in a positive customer experience.
  • Demonstrated strong communication and interpersonal skills to ensure the successful execution of daily tasks.
  • Part-Time

To Go Lead

Texas Roadhouse
04.2023 - 03.2025
  • Led a team of 8 employees, providing guidance and training to ensure all tasks were completed in a timely manner.
  • Maintained an up-to-date knowledge of store policies and procedures, ensuring compliance with all applicable laws and regulations.
  • Conducted regular staff meetings to ensure team was aware of current policies and procedures.
  • Developed and implemented strategies to improve customer service, resulting in an increase in customer satisfaction.
  • Part-Time

To Go Host

Texas Roadhouse
01.2022 - 04.2023
  • Successfully handled food preparation and presentation tasks in a high volume restaurant environment.
  • Maintained a clean and safe working environment according to food safety regulations.
  • Demonstrated strong customer service skills while taking orders and serving meals.
  • Processed customer payments accurately and in a timely manner.
  • Greeted customers, took orders, and answered questions regarding menu items.
  • Part-Time

Restaurant Host

Texas Roadhouse
08.2021 - 02.2022
  • Assisted in training new host staff on proper service, seating and reservation procedures.
  • Promptly greeted customers upon arrival and provided them with menus and information.
  • Maintained an organized host station, including menus, reservation books and seating charts.
  • Answered phones, took reservations and provided accurate wait time estimates.
  • Part-Time

Education

Bachelors Degree - Business Administration

Ball State University
05.2028

Skills

  • Teamwork
  • Work ethic
  • Leadership
  • Problem-solving
  • Creativity
  • Communication
  • Time management
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Certification

ServSafe Manager

Languages

English
Native or Bilingual

Timeline

Key Hourly Manager

Texas Roadhouse
03.2025 - Current

Training Coordinator

Texas Roadhouse
03.2025 - 06.2025

Server

Texas Roadhouse
03.2025 - 04.2025

To Go Lead

Texas Roadhouse
04.2023 - 03.2025

To Go Host

Texas Roadhouse
01.2022 - 04.2023

Restaurant Host

Texas Roadhouse
08.2021 - 02.2022

Bachelors Degree - Business Administration

Ball State University