Summary
Overview
Work History
Education
Skills
Timeline
Generic

Addyson Crabtree

Panama City,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Chick-fil-A
Panama City, Florida
08.2024 - Current
  • Assisted with training new front of house employees on procedures and policies.
  • Greeted customers and provided friendly customer service.
  • Performed opening and closing duties such as counting money, organizing supplies.
  • Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Prepared drinks upon request according to recipes and standards set by management.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Tailored orders to address customer allergies and gluten concerns.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Assembled and served meals according to specific guest requirements.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Directed patrons to restrooms and other amenities within facility.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Maintained safe food handling practices to prevent germ spread.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Worked with managers to report and resolve customer issues or concerns.
  • Handled customer queries and complaints, ensuring satisfactory resolution.
  • Monitored dining area to ensure optimal guest satisfaction and address any needs or concerns.
  • Participated in team meetings to discuss performance metrics and areas for improvement.
  • Collaborated with management to implement promotional events and special offers.
  • Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
  • Facilitated smooth communication between kitchen staff and front-of-house team.

Education

GED -

Haney Technical College
Panama City, FL
09-2025

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Training and development
  • Time management
  • Problem resolution
  • Calm under pressure
  • Dependable and responsible
  • Friendly, positive attitude
  • Critical thinking

Timeline

Front of House Employee

Chick-fil-A
08.2024 - Current

GED -

Haney Technical College

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