Summary
Overview
Work History
Education
Skills
Timeline
Generic

Addyson Gardner

Cooksville

Summary

Outgoing Server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work. Hardworking Server with proven relationship-building and time management abilities in fast-paced restaurant environments. Strive to meet every patron need, drive satisfaction and promote long-term loyalty. Bookkeeper with advanced level financial record keeping experience of difficult, complex nature. People person with great communication skills, passionate about bookkeeping and solving problems. Thorough knowledge of modern methods used in keeping and checking financial records and reports. Conscientious and thorough Bookkeeping considered productive team player in busy accounting office. Positive and courteous communicator offering calm telephone and email etiquette. Flexibly trained in Quickbooks. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Salesman/Bookkeeper

Floor'd Concepts
10.2021 - Current
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Promoted and up-sold products and services to meet needs of customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained and processed invoices, deposits, and money logs.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

BDC Agent

Leader Auto Group
08.2021 - 10.2021
  • Researched and stayed current in consumer and industry trends.
  • Communicated industry news and trends to management and dealership employees.
  • Developed sales pipeline and business opportunities through networking, cold calling and referrals.
  • Responded to customer requests for products, services and company information.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Server

Welbrook Senior Living
01.2019 - 08.2021
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Restocked nonperishable and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared salads and appetizers to back up kitchen staff.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.

Server

Blair House Senior Living
01.2018 - 01.2019
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.

Education

High School Diploma -

Normal West High School
501 N Parkside Rd, Normal, IL 61761

Skills

  • Effective customer up selling
  • Dining customer service
  • Prompt table clearance
  • Menu knowledge
  • Table setting arrangements
  • Food safety understanding
  • Invoice Processing
  • Inventory Tracking
  • Quickbooks
  • Time Tracking
  • Data Collection/Data Entry

Timeline

Salesman/Bookkeeper

Floor'd Concepts
10.2021 - Current

BDC Agent

Leader Auto Group
08.2021 - 10.2021

Server

Welbrook Senior Living
01.2019 - 08.2021

Server

Blair House Senior Living
01.2018 - 01.2019

High School Diploma -

Normal West High School
Addyson Gardner