Dynamic and results-oriented professional with a proven track record at Big River’s Waterpark, adept in lifesaving techniques and CPR/AED certification. Excelled in fostering team unity and enhancing customer satisfaction through exceptional service and leadership. Skilled in multitasking and relationship building, consistently ensuring safety and delivering personalized guidance.
Overview
2
2
years of professional experience
Work History
Lifeguard
Big River’s Waterpark
06.2024 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Responded to emergency situations in a timely, efficient manner.
Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Server
Busters Crawfish
03.2024 - 06.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Assistant Coach
Roland Ballard Gymnastics
09.2022 - 08.2023
Conducted regular performance evaluations for each team member, identifying areas of improvement and providing constructive feedback.
Contributed to overall team success by ensuring all athletes maintained proper form and technique during practice sessions.
Facilitated communication between parents, athletes, and coaching staff regarding progress updates, scheduling changes, or concerns.
Collaborated with other coaches to create a cohesive training environment, fostering teamwork and mutual support among gymnasts.
Maintained an organized inventory of gym equipment, ensuring all items were clean, functional, and readily available for use during training sessions.
Provided guidance and mentorship to young gymnasts, helping them navigate the challenges of competition and personal growth.