Addyson Maxwell
Melbourne
Summary
Dynamic retail sales representative with proven expertise at Hollister and ProfitPro, I excel in customer engagement and conflict resolution. I am skilled in video editing and bilingual communication, and can effectively train new employees and enhance customer satisfaction through various sales techniques. I am committed to delivering exceptional service and fostering positive relationships in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Retail Sales Representative
Hollister
Melbourne
10.2024 - Current
- Greeted customers, identified their needs and provided product information.
- Resolved customer complaints in a professional manner.
- Processed returns, exchanges and refunds as per company policies.
- Operated cash registers to process payments from customers.
- Demonstrated knowledge of promotions, discounts and loyalty programs.
- Assisted with training new employees on retail processes and procedures.
- Tracked inventory levels through use of POS system and communicated low stock issues to supervisor.
Scorekeeper
USSSA Baseball Association-Viera, FL
Viera
03.2022 - 03.2025
- Social interaction with coaches, teams, parents, and other staff members.
- Built focus and attention span after 10+ hour shifts.
- Maintained an up-to-date scoreboard throughout the contest.
- Managed time effectively by prioritizing tasks based on importance and urgency.
- Maintained detailed records of player statistics throughout the season.
Assistant Wedding Photographer
Once Upon a Weddings-FL
08.2024 - 12.2024
- Wedding photo booth manager.
- Interacted with guests and took additional pictures of the wedding.
- Advanced Microsoft and social media experience.
- Uploaded finished photos onto online galleries or FTP sites for easy access by clients.
- Operated digital cameras and other photographic equipment during events.
Marketing Assistant
Profit Pro-Melbourne, FL
Melbourne
04.2024 - 08.2024
- Created tutorial videos for the Profit Pro website.
- Organized promotional events, including scheduling speakers and coordinating activities.
- Provided administrative support to the Marketing Manager on a daily basis.
- Edited videos for use in advertising campaigns using Adobe Premiere Pro software.
Education
High School Diploma -
Viera High School
Viera, FL05-2026
Associate's degree - General Studies
Eastern Florida State College
Melbourne, FL05-2026
Skills
- Photography and video production
- Graphic design
- Customer service and support
- Microsoft Office suite
- Social media marketing
- Bilingual communication (Spanish)
- Sales techniques and expertise
- Time management
- Employee training and development
- Video editing
- Merchandise replenishment and stock locating
- Retail transactions processing
- Point-of-sale operations
- Customer engagement strategies
Timeline
Retail Sales Representative
Hollister
10.2024 - Current
Assistant Wedding Photographer
Once Upon a Weddings-FL
08.2024 - 12.2024
Marketing Assistant
Profit Pro-Melbourne, FL
04.2024 - 08.2024
Scorekeeper
USSSA Baseball Association-Viera, FL
03.2022 - 03.2025
High School Diploma -
Viera High School
Associate's degree - General Studies
Eastern Florida State College
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