A Dynamic Business Analyst with over 5 years of successful experience documenting business process requirements. Conscientious and extremely detail-oriented, team player with strong analytical, interpersonal, communication, and problem-solving skills. Expert at delivering exceptional artifacts such as RMP (Requirement Management Plan), User stories, use cases, process flow diagrams, and mock-ups.
Overview
12
12
years of professional experience
Work History
BUSINESS QUALITY ANALYST
The Rawlings Group (Powered by Machinify)
05.2022 - Current
Create test plans, test cases, and test scripts that ensure appropriate testing of system modifications and enhancements
Coordinate and execute system functional, regression, and user acceptance testing
Create or query to locate test data necessary to conduct tests
Identify and document defects utilizing a team-based tracking tool, and re-test solutions
Communicate with users, developers, managers, teammates, and technical support staff to understand issues and requirements and share information such as testing techniques and results
This is accomplished through oral and written status reports
Validate and maintain training and documentation materials associated with deliverables
BUSINESS ANALYST
Johnson & Johnson
10.2018 - 01.2022
Collaborate independently with stakeholders and system users to define concepts and clarify functional and non-functional requirements, understand the current state of system processes, policy, and regulation to translate them into an application and operational requirements, User Stories, Acceptance Criteria, etc
Identify business and functional needs during the planning and design phase to modify exclusive software based on client's business needs, while acting as a liaison between Project Manager, End-users, and Software Developers
Collaborate with the project manager in tracking and managing the project development process following the Agile-based SDLC process
Provide Business Analysis support, and process improvement recommendations, and supported the implementation of application enhancements
Implement User Acceptance Testing with a focus on documenting defects, identifying bottlenecks, and executing test cases
Solely responsible for facilitating meetings with users on elicitation and review of requirements, user stories, acceptance criteria, and other artifacts and communicating requirements to the technical team members
Design screen mock-ups and workflow models that will guide proposed solution design
Understands customers' needs and how that maps with existing or new products/configurations
Assists with continuous upgrade testing as needed to ensure expected functionality for clients
Works with business owners and team leads to decompose large epics into manageable user stories
Collaborated with subject matter experts and development team to identify the most optimal solution for the business problem
Identified appropriate communication strategies and escalated issues as needed
Ensured the identified issue is resolved and communicated the resolution to all interested parties
Identified exceptions found because of system or user acceptance testing and worked with the development team to resolve the issue and conducted regression testing
Shared ownership with the team scrum master for conducting sprint ceremonies, communicating learnings, and influencing future work
OPERATIONS ANALYST
DHL
Lagos, Nigeria
01.2013 - 01.2016
Reviewed company policies and business processes
Analyzed data and information to identify business opportunities
Collecting and organizing information from various sources like computer data and sales histories
Worked closely with executive management to achieve outcomes based on company goals
Recommended and updated policies and procedures to improve performance
Enhanced workflow and cross-departmental engagements
Collaborated with the sales and engineering team to improve cost-effectiveness across all platforms
Created monthly reports to management on key findings and assessments
Keep updated on industry and market trends
Education
Bachelor of Science (BSc) - Accounting
Bowen University
Master In Business Administration -
University of the People (UoP)
Skills
Business Process Improvement
User Acceptance Testing
Requirements gathering
Drawio
SQL
Snagit
Microsoft Office Suite (Office, Excel, PowerPoint, Visio, Teams)