Adebimpe Akindele
Queens,NY
Summary
Analytical problem-solver specializing in translating complex data into clear, revenue-driving insights. Backed by a Google Data Analytics Certificate and hands-on experience managing high-stakes client portfolios, I leverage SQL, R, and Tableau to uncover trends in risk assessment and consumer behavior. Seeking to apply my unique blend of technical proficiency, economic theory, and customer-facing business acumen to a Data Analyst role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Agent
National Income Life Insurance Company
New York, New York
05.2022 - Current
- Analyzed client demographic data to identify high-probability leads, increasing conversion rates by 10%.
- Managed client portfolios, ensuring optimal satisfaction and retention rates.
- Addressed client inquiries promptly, ensuring satisfaction and retention of business.
- Built and nurtured relationships with clients and stakeholders, fostering trust and loyalty.
- Participated in strategy development for enhancing customer relations, contributing to improved satisfaction.
- Maintained accurate records of customer interactions, processed accounts, and filed documents to support operational efficiency.
- Reported regularly to senior management on client activity and business development progress.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Completed various training programs to enhance job skills.
Education
Professional Certificate - Data Analytics
Coursera
02-2026
Bachelor of Science - Economics
University of Lagos
Lagos, Nigeria01-2020
Skills
Technical skills:
- SQL (Joins, Subqueries)
- R (tidyverse, ggplot2)
- Spreadsheets (pivot tables, VLOOKUP)
- Tableau visualization
- Data cleaning and transformation
- Exploratory data analysis (EDA) and Regression modeling
Soft skills:
- Attention to detail
- Critical thinking and creativity
- Problem solving
- Customer service
- Team collaboration
- Clear communication
- Empathy and listening
Certification
https://coursera.org/share/1fb04aaa30751d332e6997a5bd726869
Timeline
Agent
National Income Life Insurance Company
05.2022 - Current
Professional Certificate - Data Analytics
Coursera
Bachelor of Science - Economics
University of Lagos