Over twelve years of experience across Research, Project Management, and Data Analytics.
As the L&I Research Manager, I build and maintain strong relationships with external and internal stakeholders by managing client expectations and generating a thorough research plan by using MarTech (Marketing Technology), and Demand Generation Marketing. As a Scrum Master, I facilitate the planning, tracking, communication, and coordination of activities for an Agile team.
● Organized, moderated, and demonstrated value-add principal practices to the teams, emphasizing leveraging the
benefits of Agile.
● Facilitated continuous improvement and enabled teams to be self-empowered.
● Experience with developing and executing plans and roadmaps, developing and delivering status reports, meeting
deadlines, coordinating timelines and efforts, and operating under tight time constraints.
● Provided guidance, and direction, coached and counseled a team of analysts. Allocated available resources to meet
operating objectives. Developed and mentored staff through onboarding, open communication, training and
development opportunities, and performance management processes.
● Created and implemented divisional projects based on strategic needs. Utilized project management skills to create
client-focused deliverables, delegate work, executed project analysis, and delivered strategic results.
● Evaluated key performance indicators, provided ongoing reports, and recommend business plan updates.
● Continuously evaluated best practices, methodology, and tools and seeks to improve deliverables to maintain alignment
with business needs.
● Reviewed reports and metrics and identifies opportunities to grow and optimize the specified area of responsibility.
● Analyzed the competitive marketplace for patterns and trends and make made recommendations for applying findings.
Provides recommendations in creating and developing templates, methodologies, and presentations relating to
strategies for area of responsibility.
● Developed protocols to support established standards. Manages the development and implementation of processes and
/or tools. May oversee team(s) assigned to projects and manages the implementation processes.
● Deployed large-scale research projects to achieve customer growth and retention.
● Executed and present research to key internal and external stakeholders.
● Led and managed primary research projects across various methodologies: online surveys, focus groups, 1:1,
, etc.
● Utilized software solutions to support mission-critical business objectives and drive innovation within their organizations.
● Collaborated with Marketing, Sales, Executive, product groups, and other members across both Business and
Technology.
● Analyzed, summarized, and presented results to functional teams and decision-makers.
● Interpreted data, and analyze results using analytics, research methodologies, and statistical techniques
● Developed and implement data analyses, and leveraged data collection systems and other strategies that optimize
statistical efficiency and quality.
● Prepared, analyzed, and summarized various weekly, monthly, and periodic operational results for use by various key
stakeholders, creating reports, specifications, instructions, and flowcharts
● Conducted full lifecycle of analytics projects, including pulling, manipulating, and exporting data from project
requirements documentation to design and execution.
● Interpreted data, and analyze results using analytics, research methodologies, and statistical techniques
● Developed and implement data analyses, and leveraged data collection systems and other strategies that optimize
statistical efficiency and quality.
● Prepared, analyzed, and summarized various weekly, monthly, and periodic operational results for use by various key
stakeholders, creating reports, specifications, instructions, and flowcharts.
● Conducted full lifecycle of analytics projects, including pulling, manipulating, and exporting data from project
requirements documentation to design and execution.
Scrum
PMP
Scrum
PMP