Adebowale Adebayo
Irvington,NJ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Technician position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Astute IT Technician with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
8
8
years of professional experience
Work History
IT Field Technician
BJ TECHNOLOGY
03.2022 - Current
- Established a strong professional reputation with clients through consistent delivery of high-quality service and technical expertise.
- Assisted in the development of IT policies and procedures to ensure compliance with industry best practices and regulatory requirements.
- Increased productivity by training end-users on proper use of hardware, software, and network resources.
- Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
IT Technician
Gashap Technologies
01.2021 - 12.2021
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Monitored systems in operation and quickly troubleshot errors.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Streamlined IT support processes, resulting in increased productivity within the department.
- Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Installed, configured and maintained computer systems and network connections.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Developed and implemented preventive maintenance procedures.
- Offered assistance in implementing and developing training programs.
Sales Representative
TopView Sightseeing - Manhattan, NY
06.2016 - 06.2018
Education
Diploma - Computer Networking
New York Institute of Technology
New York, NY09.2016
Higher National Diploma - Banking And Financial Support Services
Lagos State Polytechnic
Isolo,Lagos07.2004
High school diploma -
Eko Boys High School - Lagos
06.1995
Skills
- Network Troubleshooting
- Remote Support
- IT Asset Management
- Help Desk Support
- Endpoint Security
- Desktop support
- VPN Configuration
- Wireless Networking
- Hardware Installation
- IT Documentation
- Hardware diagnostics
- Software configuration
- VoIP Systems
- Network Security
- Patch management
- Server Management
- Software Deployment
- Teamwork and Collaboration
- Customer Service
- Troubleshooting Network Issues
- Organizational Skills
- Computer Diagnostics
- Device Installation
- Equipment Repair
- LAN/WAN
- TCP/IP
- Hardware upgrades
- Database Management
- Hardware Configuration
- Mac systems
- A Certification
Work Authorization
Authorized to work in the US for any employer
Personal Information
- Relocation: Anywhere
Timeline
IT Field Technician
BJ TECHNOLOGY
03.2022 - Current
IT Technician
Gashap Technologies
01.2021 - 12.2021
Sales Representative
TopView Sightseeing - Manhattan, NY
06.2016 - 06.2018
Diploma - Computer Networking
New York Institute of Technology
Higher National Diploma - Banking And Financial Support Services
Lagos State Polytechnic
High school diploma -
Eko Boys High School - Lagos
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