Adedra Beasley
Gastonia,NC
Summary
Versatile Management Trainee with 10 years of experience in Retail and Industrial environments. Top-notch skills in planning, organizing and communication. Well-coordinated and productive with flexible approach and deep knowledge of Marketing.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Personal Banker I
Fifth Third Bank
Charlotte, NC
09.2021 - Current
- Promoted financial products by maintaining excellent service offering knowledge.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Expanded client base by promoting new financial products.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Created innovative financial solutions to meet customer needs and provide competitive edge.
- Maximized revenue through improved sales techniques and branch productivity.
HR Benefits/ Case Manager/Employment Specialist
Lifespan Inc
Charlotte, NC
10.2018 - 07.2021
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Referred families to shelters, legal resources and educational programs.
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
- Conducted community workshops to promote different programs and educate public on available services.
- Worked with senior case managers to coordinate team development activities and trainings.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Developed monthly schedules and assignments for volunteer staff.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Coding and Billing Specialist
Blue Cross And Blue Shield/ Conduent
Charlotte, NC
09.2017 - 10.2018
- Responded to customer concerns and questions on daily basis.
- Executed billing tasks and recorded information in company databases.
- Used data entry skills to accurately document and input statements.
- Managed invoicing and payment processing operations.
- Handled account payments and provided information regarding outstanding balances.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Generated financial statements and reports detailing accounts receivable status
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
Talent Acquisition Manager/Marketing Coordinator
Automation Personnel Services
Charlotte, NC
01.2015 - 09.2017
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change and assess progress.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent.
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
- Sourced and screened candidates for industrial roles and worked with hiring managers to coordinate interviews, offers and onboarding.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
- Reviewed employment applications and background check reports to facilitate hiring process.
- Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.
- Optimized sourcing networks and used proactive methods to direct source candidates.
Education
Communication
Johnson C Smith University
Charlotte, NCAssociate in Cosmetology - Cosmetology
Empire Beauty College
Matthews, NC05.2012
High School Diploma -
Garinger High School
Charlotte, NC06.2003
Skills
- Investment Recommendations
- Financial Optimization
- Digital Currency
- Financial Statements Preparation
- Transaction Processing
- Opportunity Identification
- Active Listening
- Attention to Detail
- Teller Auditing
- Issue Resolution
- Portfolio Assessment
- Growth Portfolios
- Financial Product Knowledge
- Flexible and Adaptable
- Conflict Resolution
- Customer Service
- Excellent work ethic
- Microsoft Office
- Self-motivated professional
- Data Entry
- Decision Making
- Americans with Disabilities Act (ADA)
- Special Events
- Human Resources Law Expertise
- Termination Documentation
- Retention Program Development
- Harassment Investigation
- Employee Orientation
- Social Media Platforms
- Promotion Coordination
- Employment Recordkeeping
- In-Person and Telephone Interviewing
- Work Authorizations
- Management Consulting
- Affirmative Action Guidelines
- Performance Appraisal
- Industry-Specific HR Regulations
- Recruitment Management
- Employment Data Tracking
- Networking and Partnership Development
- Equal Employment Opportunity (EEO)
- Policy Interpretation
- Applicant Qualification
- Payroll Processing
- Customer Satisfaction
- Client Inquiries
Certification
- CNP - Certified Notary Public
- First Aid/CPR Certified
- NMLS Certified
Timeline
Retail Personal Banker I
Fifth Third Bank
09.2021 - Current
HR Benefits/ Case Manager/Employment Specialist
Lifespan Inc
10.2018 - 07.2021
Coding and Billing Specialist
Blue Cross And Blue Shield/ Conduent
09.2017 - 10.2018
Talent Acquisition Manager/Marketing Coordinator
Automation Personnel Services
01.2015 - 09.2017
Communication
Johnson C Smith University
Associate in Cosmetology - Cosmetology
Empire Beauty College
High School Diploma -
Garinger High School
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