Adeeba Rahman
Kansas City,MO
Summary
Proactive Regional Director with demonstrated operations leadership, sales planning and personnel management strengths. Successful in energizing businesses with creative and strategic initiatives. High-achieving & results driven enterprising leader with diplomatic and persuasive communication style.
Overview
25
25
years of professional experience
1
1
Certification
Work History
REGIONAL MANAGER
Good Day Farm/Codes
05.2023 - Current
- Supervised 6 locations to enforce high-quality standards of operation.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- All State compliance knowledge base with all locations with 0 discrepancies reported
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
REGIONAL DIRECTOR
REMOVERY LLC.
01.2022 - 03.2023
- Responsible for 14 locations across central states
- Promoted to regional trainer within the first year of employment
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
- 8 associates promoted to field/corporate opportunities within the year
- Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
- Site visits included state specific regulations and medical compliance
- Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
- Experience in Sales Force, Zenoti, POS operations.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
REGIONAL MANAGER
IDEAL IMAGE
05.2019 - 01.2022
- Established and maintained operational standards for 7 locations.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increase revenue each year ranging between 10-18%
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Implemented effective CRM skills for client retention
REGIONAL BEAUTY DIRECTOR
DILLARD’S INC.
05.2016 - 04.2019
- Responsible for managing 23 locations with a total volume goal of $248 million, overseeing 1000+ employees and 23 Area managers
- Profit and Loss evaluations with each Department manager along with Regional Account Executives of Each brand
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Built strong relationships with Account Executives in creating successful events.
- Established departmental performance goals and provided feedback for underperforming areas.
- Assisted in recruiting, hiring and training of team members.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Store Manager
White House Black Market
05.2012 - 04.2016
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Managed inventory control, cash control, and store opening and closing procedures.
General Manager
Ulta Cosmetics, Salon and Fragrances
04.2005 - 04.2012
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Conduct research and analysis on market trend
- Awarded top 20 Gold GM Award for achieving and exceeding annual sales out of 400 General Managers
- Responsible for multiple locations for strong people development and team building.
- Developed and implemented strategies to increase sales and profitability.
District Manager
Bernini of Beverly Hills
01.1999 - 04.2005
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
BS in Liberal Arts and Sciences - Criminology
University of IL @ Chicago
01.2001
Skills
- Performance Management
- Business Development and Planning
- Operational Management
- Sales and Marketing Strategies
- Sales Expertise
- Brand Development
- Strategic Planning
- Territory Management
- Data Analysis
- Problem Solving
- Human Resources Management
- Compliance Monitoring
Volunteer Experience
- Dallas County Juvenile Department, Intern, 2000, 2001, Assist Probation Officer in case management Curfew Checks Create individual assessment reports Maintain court date appearances
- Apna Ghar, Volunteer, Helped battered women in daily chores Job search and interview preparation with clients Create short term and long term goals for career growth and placement of residents Resolve inner conflicts with children and family
References
Available upon request from all employers
Certification
CPR
Languages
Bengali
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
English
Full Professional
Spanish
Limited Working
Timeline
REGIONAL MANAGER
Good Day Farm/Codes
05.2023 - Current
REGIONAL DIRECTOR
REMOVERY LLC.
01.2022 - 03.2023
REGIONAL MANAGER
IDEAL IMAGE
05.2019 - 01.2022
REGIONAL BEAUTY DIRECTOR
DILLARD’S INC.
05.2016 - 04.2019
Store Manager
White House Black Market
05.2012 - 04.2016
General Manager
Ulta Cosmetics, Salon and Fragrances
04.2005 - 04.2012
District Manager
Bernini of Beverly Hills
01.1999 - 04.2005
BS in Liberal Arts and Sciences - Criminology
University of IL @ Chicago