Adeejhawon Gardner
Birmingham,AL
Overview
10
10
years of professional experience
Work History
Technical Legal Administrative Assistant
Social Security Administration
Richmond, USA
12.2018 - 01.2025
- Provide legal and technical support to Administrative Law Judges, other technical and professional positions to process entitlement cases at the administrative appeals levels
- Performing coding procedures for case process management at high volumes daily and managing ongoing changing workloads
- Handled filing systems (physical and digital), billing, and document management, contributing to the agency's efficiency and organization in regards to retirement, medicare, railroad benefits, and disability
- Managed case files and legal documentation for cases and provided technical analysis which contributed to a 95% accuracy
- Serve as program expert in Social Security disability, retirement, and non-medical case adjudication
- Finalize decisions, ensuring consistency with laws and rulings
- Execute precise coding procedures for case management, adapting to dynamic workloads
- Maintain meticulous legal documentation, meeting court deadlines consistently
- Managed the agency's website presence, creating engaging content, responding to inquiries, and analyzing performance metrics
- Identified and implemented changes for improving procedures and policies
- Analyzed health care data as it relates to beneficiaries’ cases and ensuring their proper care
- Enforced company policies while providing guidance and support as needed, revealing sound judgment and decision-making ability
- Delegated tasks to team members according to project requirements and employee strengths
- Created and enforced programming standards to maintain compliance with regulatory requirements.
Marketing Analyst
Classic Smiles Dentistry
Atlanta, USA
11.2017 - 11.2018
- Responsible for providing reporting and insights into the efficiency and effectiveness of marketing and company campaigns
- Identified opportunities, performed analysis, and provided evidence-based recommendations to improve returns on related efforts
- Managed large sets of customer data, performing segmentation analysis and predicting customer behavior trends that informed personalized marketing campaigns
- Collaborated with the digital marketing team to track and optimize SEO and SEM efforts, resulting in a 25% increase in organic traffic
- Assisted in the development and execution of targeted marketing strategies based on data-driven insights, including customer segmentation and lead scoring
- Created business plans and project management plans to define milestones and guide account managers.
Social Media Strategist
BGrace Media
Birmingham, USA
02.2017 - 11.2017
- Responsible for planning, developing and implementing companies' overall social media strategy to support and improve online presence and the overall digital marketing efforts
- Prepared strategic plans to ensure that targets are met
- Build a strong online presence and make connections, obtain entry-level employment, and pursue certification
- Engaged with online communities, responding to comments, direct messages, and inquiries, which helped boost customer satisfaction and loyalty
- Monitored trends in social media tools and applications to identify new opportunities
- Collaborated with over 5 different organizations such as the Mayor's office, Birmingham Police department, Jefferson County Health department, and Alabama Regional Medical Services.
- Planned and executed digital marketing campaigns for multiple clients in the entertainment industry
- Determined broadcast requirements to plan event coverage and regular programming.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Volunteer
The Black Neighborhood Orgnaization
Oakland, CA
08.2017 - Current
- Volunteer in food and clothing drives in the local community
- Visit local un-housed communities to deliver food & toiletries
- Used appropriate interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Local Store Marketer
Texas Roadhouse
Tuscaloosa
09.2015 - 12.2016
- Processed new team members and trained personnel in marketing tasks.
- Wrote engaging and successful marketing, advertising, and email blasting.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
- Created and distributed surveys for data collection and analysis.
- Assembled reports and presentations to share insights and recommendations with managing partners.
- Generated reports to support development and implementation of marketing plans.
Event Coordinator Assistant
Crimson Hospitality
Tuscaloosa, AL
08.2015 - 04.2016
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel for the Sky boxes and the Alabama Stadium.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
Education
Master of Business Administration - Supply Chain courses taken in addition
Alabama A&M University
Huntsville, AL12.2023
Bachelor of Commerce & Business Administration - Marketing
The University of Alabama
Tuscaloosa, AL05.2017
Skills
- Problem-solving
- Strong Writing skills
- Microsoft Office Suite
- Photography
- Creative writing
- Adobe Lightroom
- Graphic Design
- Team Leadership
- Computer literacy
- Marketing
- Decision-making
- Data analysis
- Organization
- Time-management
- Proofreading
- Calendar management
- Office administration
- Administrative assistance
- Cross-functional communication
- MS office proficient
- Promotional planning
- Project management
- Project coordination
Community Service
- Volunteering to feed and clothe the unhoused in local community initiatives.
- Visit local unhoused communities with food & toiletries each month.
Awards
Employee of the Month Award
Timeline
Technical Legal Administrative Assistant
Social Security Administration
12.2018 - 01.2025
Marketing Analyst
Classic Smiles Dentistry
11.2017 - 11.2018
Volunteer
The Black Neighborhood Orgnaization
08.2017 - Current
Social Media Strategist
BGrace Media
02.2017 - 11.2017
Local Store Marketer
Texas Roadhouse
09.2015 - 12.2016
Event Coordinator Assistant
Crimson Hospitality
08.2015 - 04.2016
Master of Business Administration - Supply Chain courses taken in addition
Alabama A&M University
Bachelor of Commerce & Business Administration - Marketing
The University of Alabama