Adeejhawon Gardner
Birmingham,AL
Overview
10
10
years of professional experience
Work History
Technical Legal Administrative Assistant
Social Security Administration
12.2018 - 01.2025
- Provide legal and technical support to Administrative Law Judges, other technical and professional positions to process entitlement cases at the administrative appeals levels
- Performing coding procedures for case process management at high volumes daily and managing ongoing changing workloads
- Handled filing systems (physical and digital), billing, and document management, contributing to the agency's efficiency and organization in regards to retirement, medicare, railroad benefits, and disability
- Managed case files and legal documentation for cases and provided technical analysis which contributed to a 95% accuracy
- Serve as program expert in Social Security disability, retirement, and non-medical case adjudication
- Finalize decisions, ensuring consistency with laws and rulings
- Execute precise coding procedures for case management, adapting to dynamic workloads
- Maintain meticulous legal documentation, meeting court deadlines consistently
- Managed the agency's website presence, creating engaging content, responding to inquiries, and analyzing performance metrics
- Identified and implemented changes for improving procedures and policies
- Analyzed health care data as it relates to beneficiaries’ cases and ensuring their proper care
- Enforced company policies while providing guidance and support as needed, revealing sound judgment and decision-making ability
- Delegated tasks to team members according to project requirements and employee strengths
- Created and enforced programming standards to maintain compliance with regulatory requirements.
Marketing Analyst
Classic Smiles Dentistry
11.2017 - 11.2018
- Responsible for providing reporting and insights into the efficiency and effectiveness of marketing and company campaigns
- Identified opportunities, performed analysis, and provided evidence-based recommendations to improve returns on related efforts
- Managed large sets of customer data, performing segmentation analysis and predicting customer behavior trends that informed personalized marketing campaigns
- Collaborated with the digital marketing team to track and optimize SEO and SEM efforts, resulting in a 25% increase in organic traffic
- Assisted in the development and execution of targeted marketing strategies based on data-driven insights, including customer segmentation and lead scoring
- Created business plans and project management plans to define milestones and guide account managers.
Social Media Strategist
BGrace Media
02.2017 - 11.2017
- Responsible for planning, developing and implementing companies' overall social media strategy to support and improve online presence and the overall digital marketing efforts
- Prepared strategic plans to ensure that targets are met
- Build a strong online presence and make connections, obtain entry-level employment, and pursue certification
- Engaged with online communities, responding to comments, direct messages, and inquiries, which helped boost customer satisfaction and loyalty
- Monitored trends in social media tools and applications to identify new opportunities
- Collaborated with over 5 different organizations such as the Mayor's office, Birmingham Police department, Jefferson County Health department, and Alabama Regional Medical Services.
- Planned and executed digital marketing campaigns for multiple clients in the entertainment industry
- Determined broadcast requirements to plan event coverage and regular programming.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Volunteer
The Black Neighborhood Orgnaization
08.2017 - Current
- Volunteer in food and clothing drives in the local community
- Visit local un-housed communities to deliver food & toiletries
- Used appropriate interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Local Store Marketer
Texas Roadhouse
09.2015 - 12.2016
- Processed new team members and trained personnel in marketing tasks.
- Wrote engaging and successful marketing, advertising, and email blasting.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
- Created and distributed surveys for data collection and analysis.
- Assembled reports and presentations to share insights and recommendations with managing partners.
- Generated reports to support development and implementation of marketing plans.
Event Coordinator Assistant
Crimson Hospitality
08.2015 - 04.2016
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel for the Sky boxes and the Alabama Stadium.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
Education
Master of Business Administration - Supply Chain courses taken in addition
Alabama A&M University
Huntsville, AL12.2023
Bachelor of Commerce & Business Administration - Marketing
The University of Alabama
Tuscaloosa, AL05.2017
Skills
- Problem-solving
- Strong Writing skills
- Microsoft Office Suite
- Photography
- Creative writing
- Adobe Lightroom
- Graphic Design
- Team Leadership
- Computer literacy
- Marketing
- Decision-making
- Data analysis
- Organization
- Time-management
- Proofreading
- Calendar management
- Office administration
- Administrative assistance
- Cross-functional communication
- MS office proficient
- Promotional planning
- Project management
- Project coordination
Community Service
- Volunteering to feed and clothe the unhoused in local community initiatives.
- Visit local unhoused communities with food & toiletries each month.
Awards
Employee of the Month Award
Timeline
Technical Legal Administrative Assistant
Social Security Administration
12.2018 - 01.2025
Marketing Analyst
Classic Smiles Dentistry
11.2017 - 11.2018
Volunteer
The Black Neighborhood Orgnaization
08.2017 - Current
Social Media Strategist
BGrace Media
02.2017 - 11.2017
Local Store Marketer
Texas Roadhouse
09.2015 - 12.2016
Event Coordinator Assistant
Crimson Hospitality
08.2015 - 04.2016
Master of Business Administration - Supply Chain courses taken in addition
Alabama A&M University
Bachelor of Commerce & Business Administration - Marketing
The University of Alabama
Similar Profiles
Benjamin FoleyBenjamin Foley
Claims Technical Expert at Social Security Administration, SSAClaims Technical Expert at Social Security Administration, SSA
Kirk LennardKirk Lennard
Claims Representative at Social Security Administration, SSAClaims Representative at Social Security Administration, SSA
Kelley A. DraineKelley A. Draine
Benefit Authorizer at Social Security AdministrationBenefit Authorizer at Social Security Administration
Sara SmithSara Smith
Customer Service Representative at Social Security Administration, SSACustomer Service Representative at Social Security Administration, SSA
Quinesha CollinsQuinesha Collins
Customer Service Representative at Golden Customer CareCustomer Service Representative at Golden Customer Care