ADEEL KHAN
WOODBRIDGE,VA
Summary
Dedicated and driven hospitality leader with over 21 years of experience delivering exceptional guest experiences and fostering high-performing teams. Passionate about creating memorable moments for guests, optimizing operations, and driving revenue growth. Known for my hands-on leadership, problem solving skills, and ability to inspire teams to exceed expectations. Committed to upholding brand values while adapting to the evolving needs of the industry. Strong Sales Leader, expert in Revenue Management, Superior Customer Service Manager, Budget Preparation, & P&L Financial Management. Achiever of operational excellence while enhancing Performance, improving quality, reducing costs, and generating sustainable revenue. Experienced in Human Resources, Employee training, counseling, coaching and retention. Focused on Safety in the Workplace. Project Management & Time Management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant General Manager (AGM)
Springhill Suites
01.2018 - 07.2025
- Managed daily operations, inventory, and scheduling while ensuring compliance with hospitality standards and safety protocols
- Collaborate with GM on strategic plans, boosting business performance and achieving goals.
- Recruit, train, and mentor new hires, fostering a high-performing team.
- Implement cost-saving measures, achieving notable reduction in expenses.
- Managed guest services, boosting satisfaction scores by 33%, enhancing team efficiency.
- Led a team of 15, improving check-in processes, achieving higher guest retention rates.
- Resolved guest complaints promptly, ensuring a seamless experience and positive feedback.
- Implemented staff training programs, resulting in improved service delivery and morale.
- Led daily operations, improved guest satisfaction, enhanced team efficiency, and resolved conflicts swiftly.
- Led daily operations and staff management for 98-room property, implementing service excellence protocols and driving guest satisfaction ratings
- Optimized revenue through strategic room pricing and occupancy management, while maintaining operational efficiency and cost controls
Guest Service Agent / Night Auditor
Towne-Place Suites Marriott-Springfield, VA
03.2016 - 03.2018
Mail Handling Clerk
USPS Post Office
10.2015 - 03.2016
Assistant Payroll Clerk
Jasy-Tech International (L.L.C)-Dubai, AE
09.2010 - 08.2015
- Managed accounts receivable off # 9, Building No. L-07, Persia Cluster, International City, Dubai, U.A.E P.O Box. 377635 for an organization of 100 personnel.
- Managed payroll for an organization of 100 personnel. Conducted periodic reconciliations of all accounts to ensure accuracy.
- Developed and maintained internal control and processes for payroll
- Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries. Maintained daily Bookkeeping report.
- Assisted with auditing and responding to company accountants.
- Assessed clients' financial situations to develop strategic financial planning solutions. Managed company budget by designing a complex financial model that tracked and validated expenses.
Assistant Front Office Manager
Holiday Inn National Airport-Arlington, VA
03.2007 - 08.2010
Assistant Front Office Manager
Holiday Inn Chantilly-Dulles Expo-Airport, VA, US
08.2006 - 01.2007
Night Audit Manager / Assistant Payroll Cashier
Holiday Inn select / Accounting Department-Alexandria, VA
11.2002 - 07.2006
Sales Man
Movado Store Pentagon Mall
06.2003 - 04.2004
- Communicated all store initiatives and promotions to customers to generate return business.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Wrote sales slips and sales contracts.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Built relationships with customers to increase likelihood of repeat business.
Education
High School Diploma or GED - undefined
Gar-Field Senior High School
Woodbridge, Virginia01.1998
Associate's Degree - Bussiness Administration
Nova College
Alexandria, Virginia05.2008
Skills
Leadership/Management
Certification
TIPS
Timeline
Assistant General Manager (AGM)
Springhill Suites
01.2018 - 07.2025
Guest Service Agent / Night Auditor
Towne-Place Suites Marriott-Springfield, VA
03.2016 - 03.2018
Mail Handling Clerk
USPS Post Office
10.2015 - 03.2016
Assistant Payroll Clerk
Jasy-Tech International (L.L.C)-Dubai, AE
09.2010 - 08.2015
Assistant Front Office Manager
Holiday Inn National Airport-Arlington, VA
03.2007 - 08.2010
Assistant Front Office Manager
Holiday Inn Chantilly-Dulles Expo-Airport, VA, US
08.2006 - 01.2007
Sales Man
Movado Store Pentagon Mall
06.2003 - 04.2004
Night Audit Manager / Assistant Payroll Cashier
Holiday Inn select / Accounting Department-Alexandria, VA
11.2002 - 07.2006
High School Diploma or GED - undefined
Gar-Field Senior High School
Associate's Degree - Bussiness Administration
Nova College