Adekunle Adegoke
Newark,NJ
Summary
Selfless Aide with a profound love and understanding for children of all ages. Exceptional childcare protocol and development knowledge. Culturally aware and adept at working with children with special needs. Excellent creativity skills to implement activities that are educational and fun for children. Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Aide, Autistic Kids
Morning Star Support Services
Plainfield, NJ
04.2023 - Current
- Provided clients with emotional support and companionship.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted with maintaining orderly physical environment conducive to optimal growth, health and safety.
- Offered daily living support with grooming and mobility assistance.
- Managed grocery shopping and took clients to medical appointments.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
Delivery Expert
Dominos's Pizza
Newark, NJ
03.2021 - Current
- Promoted exemplary service to customers by keeping deliveries on time and undamaged.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Delivered orders to customers quickly.
- Interacted with customers on phone and in-person.
- Monitored delivery trips through log system using Delivery Experience.
- Planned delivery routes based on road and traffic conditions.
- Upheld company's standards in regard to uniform, grooming and appearance.
- Inspected orders before and after delivery to guarantee customer satisfaction.
- Verified each delivery order with information on ticket.
- Collected payments in cash, check and credit card.
- Recorded daily vehicle mileage and fuel usage.
Logistics Manager
Adelove Shipping
Irvington, NJ
11.2020 - 07.2021
- Worked collaboratively with customers and staff at various levels.
- Created and enforced policies and procedures for entire logistics team.
- Maintained high standards of internal and external customer service.
- Reconciled shipment data between multiple systems to maintain alignment.
- Led and managed projects to support logistics efforts and plans.
- Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
- Identified and resolved shipping and packaging errors.
- Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Managed multiple small and large-scale projects in cross-functional environment.
- Consistently met company and department objectives within budget and time constraints.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Developed strong rapport through effective client needs assessment and commitment to top satisfaction levels.
Head, Finance & Accounts
FInancial Institutions Training Centre
Ebute Metta, Lagos, Nigeria
04.2009 - 06.2020
- Trained new team members in cash register operation, stock procedures and customer services.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Learned roles of other departments to provide coverage and keep store operational.
- Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Processed payments promptly for customers to exceed productivity standards.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Screened applicants for hire and assisted with training individuals for cashier positions.
- Analyzed financial data to determine efficient use of resources.
- Managed financial transactions involving general funds and contracts to reduce cashflow challenges.
- Promoted finance products to customers and sales force to increase penetration.
- Analyzed actual financial results vs budget to prepare variance reporting to functional groups.
- Analyzed sales activity to identify and correct cost errors or price discrepancies.
- Reviewed financial projections relating to business and industry trends and identified areas requiring improvement.
- Strategized on fund procurement through banks and other financial institutions.
- Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.
- Researched and recommended new accounting software package to replace various non-integrated software packages.
Caregiver
Ahmed Care Services
Ipaja Ayobo, Lagos, Nigeria
02.2000 - 05.2009
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Account Manager
Elizade Nigeria Limited
Maryland , Lagos, Nigeria
04.2002 - 04.2009
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Built and maintained productive relationships with customers and internal partners.
- Motivated and worked with onboarding team members to successfully integrate new employees into organization.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
- Communicated progress of monthly and quarterly initiatives to internal and external stakeholders.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Education
MBA - Financial Management
Lagos State University
Ojo, Lagos Nigeria03.2011
High School Diploma -
Ogun State Polytechnic
Abeokuta, Ogun State Nigeria11.1997
High School Diploma -
Keke High School
Agege, Lagos Nigeria11.1989
Skills
- IEP Goals
- Classroom Organization
- Experienced With Microsoft Office
- Home Therapy
- Student Supervision
Accomplishments
- Developed relationships with 5 new clients and typically exceeded sales goals by 50%.
- Promoted from Manager of a Unit to Head of Department, in less than 12-months.
- Drove 90% improvement in 6months profits through aggressive Market drive.
- Realized 20% in ongoing effort to boost revenue while reducing costs.
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Led team to achieve Best Department award, earning recognition from upper management and financial reward.
- Recognized as Employee of the year for outstanding performance and team contributions.
- Improved delivery of Pizza by prompt delivery, realizing overall increase in customer satisfaction and cost efficiency.
Affiliations
- Fellow Member, Institute of Chartered Accountants of Nigeria
Certification
- Certified Chartered Accountant, Institute of Chartered Accountant of Nigeria - 2006
Timeline
Aide, Autistic Kids
Morning Star Support Services
04.2023 - Current
Delivery Expert
Dominos's Pizza
03.2021 - Current
Logistics Manager
Adelove Shipping
11.2020 - 07.2021
Head, Finance & Accounts
FInancial Institutions Training Centre
04.2009 - 06.2020
Account Manager
Elizade Nigeria Limited
04.2002 - 04.2009
Caregiver
Ahmed Care Services
02.2000 - 05.2009
MBA - Financial Management
Lagos State University
High School Diploma -
Ogun State Polytechnic
High School Diploma -
Keke High School
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