Summary
Overview
Work History
Education
Skills
Professional External References
Professional Courses Certifications Roles
Major Projects Completed
Websites
Certification
Timeline
Receptionist
Adel De Palma

Adel De Palma

Danville,Ca

Summary

Strategic and Results Driven “Change Agent’ with over 25 years of experience in management, leadership in 3rd Party Contract Logistics, Medical Consumables, Wholesale Distribution for Big Box Retail, Automotive Original Equipment and Aftermarket Industries. Areas of expertise include Logistics and Distribution, Forecasting and Demand Planning, Project Management, Leadership development with an emphasis on employee engagement. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

Overview

26
26
years of professional experience
5
5
Certification

Work History

Director of Operations

NFI
Ontario, Ca
05.2022 - 11.2023
  • Reporting to RVP, Oversight for multiple facilities located in Washington, Central and Southern California
  • Responsible for leading operations staff at site distribution centers in corporate policy, procedures and operating systems
  • Accountable for Operations P&L, productivity, staffing, budget management, team goals, mentorship and development
  • Model and Promote Culture that exemplifies NFI Company Values of Family, Integrity, Safety, Customer Commitment, Teamwork and Social Responsibility
  • Management of team to internal and customer KPIs and service level agreements
  • Collaboration with Account Management and Engineering team on new business opportunities
  • Planning and Implementation of new business/start-up Operations and continuous improvement initiatives.

General Manager

NFI Hain Celestial
Ontario, Ca
03.2021 - 05.2022
  • Reporting to RVP, responsible for planning and execution of all operations activities for a 388K square foot food grade dedicated facility servicing Hain Celestial Group
  • Accountable for Operations P&L, productivity, staffing, budget management, team goals, mentorship and development
  • Model and Promote Culture that exemplifies NFI Company Values of Family, Integrity, Safety, Customer Commitment, Teamwork and Social Responsibility
  • Management of team to internal and customer KPIs and service level agreements

Logistics Site Manager II

Neovia Logistics, Jaguar Land Rover
Ontario, Ca
12.2020 - 03.2021
  • Reporting to VPO, responsible for planning and execution of all operations activities for a 145K square foot dedicated facility servicing JLR, automotive parts warehousing and final mile distribution to 68 dealers in California and Arizona
  • Under management, 3 Supervisors and 40 full-time employees non-peak up to 50 at peak
  • P&L responsibility for 30 million dollars in revenue
  • Facility focusses on operational excellence, continuous improvement, safety culture, employee engagement and leadership development
  • Additional responsibilities include management of internal and external KPIs, ERS and financial reporting
  • Client Management & commercial support as needed.

Logistics Site Manager II

Neovia Logistics, Halyard Healthcare Life Sciences
Ontario, Ca
06.2018 - 12.2020
  • Reporting to VPO, responsible for planning and execution of all operations activities for a 350K square foot multi-client facility
  • Under management, 1 Operations manager, 2 Supervisors and 50 full-time employee’s non-peak up to 60 at peak
  • P&L responsibility for 6.2 million dollars in revenue
  • Facility focus on operational excellence, continuous improvement, safety culture, employee engagement and leadership development
  • Additional responsibilities include management of internal and external KPIs, ERS and financial reporting
  • Client Management & commercial support as needed.

Facility Operations Manager

Neovia Logistics, Halyard Healthcare Life Sciences
Ontario, Ca
09.2014 - 06.2018
  • Reporting to General Manager, responsible for planning and execution of all operations activities for a 350K square foot multi-client facility
  • Under management, 3 Supervisors and 70 fulltime employee’s non-peak up to 100 at peak
  • P&L responsibility for 11 million dollars in revenue
  • Facility focus on operational excellence, continuous improvement, safety culture, employee engagement and leadership development
  • Additional responsibilities include management of internal and external KPIs, ERS and financial reporting
  • Client Management includes daily KPI reporting, and interfacing on all client calls, addressing communication, coordination and execution of projects and additional support as needed, including coordination facility maintenance, working with contractors and property management to ensure building maintenance work is completed to contract and within budget.

Store Support Operations Manager

JCPenney Logistics Center
Buena Park, CA
08.1997 - 09.2014

Reporting to GM, responsibilities included management of day-to-day planning and execution of activities for assigned AOR's within a large, highly complex, multi shift retail Logistics Center as well as annual budgets, labor planning, and volume forecasts. A strong focus on planning and execution of company driven plans to ensure the most cost-efficient and timely distribution of goods consistent with company standards of service to maximize sales and profit objectives to over 102 stores. Defined appropriate metrics and measurements to drive results. Overseeing scheduling for the day-to-day activities of 1 Area manager, 6 supervisors and 250 first line employees with a total operating budget of over $30 million dollars annually.

Education

Associate of Arts - Business

Cal State Long Beach
Long Beach, CA

Skills

  • Performance Improvement
  • Strategic Planning
  • Process Improvement
  • Leadership training
  • Workforce Planning
  • Contract Administration
  • Employee Development
  • Management Team Building
  • Employee Relations
  • Policy/program development
  • Hiring and Onboarding
  • Training Management
  • Relationship Building
  • Performance Evaluations
  • Client account management
  • Inventory management
  • Budget development

Professional External References

  • Michael Loridas, DB Schenker, VP Operations, Mloridas@comcast.net
  • Debbie Cortez, DHL, HR Manager, Debbie.Cortez@DHLhn
  • John Lewis, NFI, Sr. Director, John.Lewis@NFIindustries.com

Professional Courses Certifications Roles

  • Lean Management Process Certification: Lean and 5's, LeanCor Institute - Plano, TX
  • Green Belt Certification: Six Sigma LeanCor Institute - Alliance, TX
  • IIN - Institute for Integrative Health - Certified Integrative Health Coach
  • Customer First Leadership Development Facilitator
  • Blanchard Exchange - Leadership Experience - Development training
  • United Way Campaign leader
  • Red Cross Blood Drive Coordinator

Major Projects Completed

  • 2023 Successfully opened and transitioned multiple new operations in Washington and California
  • 2022 Successfully implemented facility audit processes to eliminate and reduce customer claims for customers in multiple sites
  • 2022 Successfully developed and implemented attendance incentive program, collaborated with cross functional teams to implement throughout organization to selected sites
  • 2019 - Exited client AVANOs, and Onboarded New Client Owens & Minor
  • 2018 – Completed facility re-arrangement project to optimize space for AVANOS customer
  • 2017 – Partnered with client to implement SOX compliance program that included Quarterly RSA Inventory Audit processes resulting in the elimination of annual physical inventories. RSA results were 99.9% or better quarterly and produced a cost savings to the client in excess of $65,000.00.
  • 2017 – Successfully executed facility move to support client, running two facilities without disruption of service to the customer, ending the project two weeks ahead of schedule with cost savings of over $200, 000.00.
  • 2015 - WMS Installation – Red Prairie, successfully converted operations from AS400 to WMS, Red Prairie systems
  • Neovia Logistics, CTPAT Certification
  • Successfully negotiated collective bargaining agreements for Teamsters Union
  • 2014 – JCPenney - Cycle Time Reduction Project – Reduced wall to wall cycle-time by .5 days and reduced handling cost of $183,000.
  • 2012 – Lean Core - Six Sigma greenbelt certification, from 2012-2014 logged over 200 hours in projects with total project savings over $650,000.
  • 2010-2012 – JCPenney - West Coast Project collaboration Lead Developing Channel-to-Channel & Omni Inventory processes
  • 2004-2009 - JCPenney - Operational Excellence – Process and Implementation Team – Lean/ Six Sigma and 5’s
  • 2002 – JCPenney – Developed load planning optimization processes for store support center. Fully executed and trained 13 facilities on best practices for load optimization resulting in first year transportation cost savings of over 5 million dollars.
  • 2000 – 2001- JCPenney - Store Support Center Startup - West Coast Project Lead for newly built Store Support Center, included decision maker for all material handling and installation, WMS / YMS systems and personnel.

Certification

· Lean Management Process Certification: Lean and 5's, LeanCor Institute - Plano, TX

· Green Belt Certification: Six Sigma LeanCor Institute - Alliance, TX

· IIN - Institute for Integrative Health - Certified Integrative Health Coach

· Customer First Leadership Development Facilitator

· Blanchard Exchange - Leadership Experience - Development training

· United Way Campaign leader

· Red Cross Blood Drive Coordinator

Timeline

Director of Operations

NFI
05.2022 - 11.2023

General Manager

NFI Hain Celestial
03.2021 - 05.2022

Logistics Site Manager II

Neovia Logistics, Jaguar Land Rover
12.2020 - 03.2021

Logistics Site Manager II

Neovia Logistics, Halyard Healthcare Life Sciences
06.2018 - 12.2020

Facility Operations Manager

Neovia Logistics, Halyard Healthcare Life Sciences
09.2014 - 06.2018

Store Support Operations Manager

JCPenney Logistics Center
08.1997 - 09.2014

Associate of Arts - Business

Cal State Long Beach
Adel De Palma