Adel Palacios
Miami,FL
Summary
Proven expertise in HIPAA compliance and patient confidentiality, honed at Leon Medical Centers and Miami Behavioral Health Center. Excelled in transforming medical records management through meticulous file organization and data entry, enhancing retrieval efficiency. Demonstrated exceptional customer service, ensuring seamless communication between patients and healthcare providers.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Medical Records File Clerk
Leon Medical Centers
11.2011 - 11.2024
- Maintained patient confidence by keeping patient records information confidential.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Ensured accurate data entry into electronic patient's charts.
- Collect, process, update and maintain patient's medical record's in the Wareouse electronic file.
- As a Quality Assurance clerk, review of scanned forms.
- Process manually and electronically forms.
- Manage the warehourse.
- Enhanced file retrieval efficiency by implementing a color-coded filing system for physical medical documents.
- Assigned and stamped identification numbers and codes to index materials for filing.
- Participated in ongoing training sessions to stay current on industry best practices and new technologies related to medical records management.
- Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
- Contributed to a positive work environment through effective communication, teamwork, and professional conduct within the Medical Records Department.
- Provided exceptional customer service while addressing inquiries from patients, healthcare providers, and insurance companies regarding medical records requests.
- Contributed to the transition from paper-based to electronic records systems, ensuring accuracy and accessibility.
- Facilitated smooth communication between departments with timely distribution of requested medical records.
- Pulled patient charts for physicians to prepare physicians for appointments.
- Maintained strict adherence to facility policies regarding the release of information for legal proceedings or third-party requests.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Maintained accuracy, completeness, and security for medical records and health information.
Medical Records Clerk
Miami Behavioral Health Center
03.1996 - 10.2010
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Responded to patient inquiries to provide information and details of medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Responded to external requests for patient information, adhering to strict privacy regulations.
Education
Associate of Arts - 2010
Miami Dade College
Miami, FL07-2011
Skills
- HIPAA compliance
- Patient confidentiality
- Scheduling appointments
- Healthcare regulations
- Document scanning
- File maintenance
- Records management
- Customer service
- HIPAA regulations
- Written and verbal communication
- File organization
- Data entry
- Scanning and imaging software
Certification
Associates of Arts
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Medical Records File Clerk
Leon Medical Centers
11.2011 - 11.2024
Medical Records Clerk
Miami Behavioral Health Center
03.1996 - 10.2010
Associates of Arts
Associate of Arts - 2010
Miami Dade College
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