Adel Roldan
Summary
Dynamic and results-oriented professional with a proven track record in operations coordination, business development, and event management, seeking to leverage expertise in driving efficiency, productivity, and strategic growth within a progressive organization. Bringing comprehensive experience in orchestrating seamless logistics, cultivating strategic partnerships, and executing impactful marketing campaigns. Dedicated to optimizing processes, fostering community engagement, and delivering exceptional results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Operations Coordinator
Incubation Capital Partners
07.2023 - Current
- Oversee CEO and Principals' calendars, orchestrating meetings and travel ensuring efficient scheduling and logistics
- Streamlined CEO and executive support processes, resulting in a 20% increase in efficiency and productivity
- Administer all expense reports and retainer invoices for clients and team members, streamlining monthly billing procedures with precision and punctuality
- Formulated budgets, diligently adhered to them, and executed cost-saving measures
- Implemented cost-saving measures that resulted in a 15% reduction in event expenses while maintaining quality and attendee experience
- Conduct thorough ad-hoc research on real estate market trends, furnishing invaluable insights for decisive actions across Incucap's three verticals
- Forge and execute strategic marketing campaigns across diverse platforms, leveraging social media to amplify brand visibility and interaction for Incucap and its partners
- Supervise and coordinate projects for Incucap's affiliate networking group, 'Chicago Private Equity Network (CREPE),' ensuring flawless execution and community involvement
- Plan and manage monthly networking events, encompassing happy hours, volunteer activities, golf outings, and breakfast gatherings for CREPE members, overseeing every facet from inception to realization
- Developed and implemented a comprehensive organizational system for event documentation and communication, leading to smoother operations and reduced errors
- Craft CREPE event invitations, meticulously curating visuals and details to boost attendance and participation
- Develop, refine, and update presentations, marketing materials, and collateral to uphold brand uniformity and excellence
- Oversee inventory, procurement, vendor relations, and office upkeep to maintain seamless daily operations and a well-ordered workspace
- Lead successful office relocation initiative, directing all phases of the transition to mitigate disruptions and ensure a smooth shift.
Director of Operations
THRD Coffee Company
01.2020 - 07.2023
- Launched and managed the successful establishment of a thriving coffee shop overseeing all aspects of business development, staffing, operations, and customer experience
- Implemented strategic business development initiatives that drove a significant increase in foot traffic and revenue generation, exceeding initial projections by 30% within the first year of operation
- Orchestrated diverse events, spanning pop-ups, open bars, and community gatherings, overseeing all logistics from transportation to venue setup, ensuring impeccable attendee experiences
- Cultivated strategic partnerships and expanded the client base through proactive business development efforts, resulting in a 15% increase in revenue streams and market share expansion
- Developed, executed, and assessed event budgets and cost projections to optimize resources and drive future planning and profitability
- Directed interior design initiatives and brand marketing strategies, ensuring alignment with company vision and bolstering brand identity across all event touchpoints
- Established and maintained event schedules to streamline operations and maximize client satisfaction, balancing creative input with logistical and financial considerations
- Managed vendor relationships and logistical arrangements while overseeing creative aspects, ensuring cohesive execution and alignment with organizational goals
- Assigned and supervised tasks for the house team, fostering operational efficiency and maintaining service delivery excellence
- Handled administrative duties including data entry, inventory management, and supply orders, enhancing day-to-day operations and organizational efficiency
- Cultivated new business leads and collaborated with secondary contacts to expand the client base and nurture strategic partnerships.
Events Administrator Coordinator (Contract)
Chicago Association of Realtors
03.2023 - 04.2023
- Coordinated and orchestrated all event logistics, encompassing vendor coordination, venue selection, and scheduling, guaranteeing flawless execution and client satisfaction
- Maintained and updated comprehensive event documentation, checklists, and scripts to facilitate efficient event operations and seamless communication
- Managed company email accounts, ensuring prompt responses and effective communication with both internal and external stakeholders
- Scheduled and organized video conference rehearsals, optimizing meeting productivity and ensuring seamless virtual collaboration
- Assessed event outcomes to pinpoint areas for enhancement, utilizing data analysis and feedback to drive improvements for future events and overall efficacy
- Gathered and analyzed data from over 500 events for reporting and decision-making purposes, furnishing valuable insights to guide strategic planning and resource allocation
- Produced and disseminated post-event content for recognition purposes, spotlighting event highlights and accomplishments for internal and external audiences.
Project Coordinator
HireneXus
06.2022 - 02.2023
- Spearheaded recruitment efforts for private equity Accounting and Finance positions, handling candidate sourcing, screening, and interview scheduling, ensuring a seamless and efficient hiring process
- Successfully filled 8 key Accounting and Finance positions within tight deadlines, contributing to improved departmental performance and team cohesion
- Provided extensive support to the CEO and Account Executives, overseeing schedules, coordinating meetings, preparing presentations, and efficiently managing workload allocation
- Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement initiatives, contributing to organizational growth and success
- Managed the CEO's email inbox, promptly addressing and forwarding messages to team members as necessary, ensuring efficient communication and task delegation
- Oversaw the CEO's email correspondence, promptly addressing and redirecting messages to team members as needed, ensuring streamlined communication and task distribution
- Liaised with clients to gather job requirements, identified potential candidates, and conducted thorough interviews to evaluate professional, behavioral, and cultural compatibility
- Compiled interview feedback, facilitated compensation discussions, and provided assistance in making hiring decisions, ensuring alignment with organizational objectives and goals.
Education
BA Psychology -
North Park University
05.2022
Skills
- Microsoft Office Suite (Excel, Word, SharePoint, PowerPoint)
- Backstop
- Prequin
- Expensify
- Eventbrite
- Canva
Timeline
Operations Coordinator
Incubation Capital Partners
07.2023 - Current
Events Administrator Coordinator (Contract)
Chicago Association of Realtors
03.2023 - 04.2023
Project Coordinator
HireneXus
06.2022 - 02.2023
Director of Operations
THRD Coffee Company
01.2020 - 07.2023
BA Psychology -
North Park University