Adel Toma
JERSEY CITY,NJ
Summary
Versatile and dedicated, I enhanced customer satisfaction at Toufayan Bakery by producing high-quality baked goods and maintaining efficiency. Skilled in equipment maintenance and adept at providing exceptional customer service, I have a proven track record of reducing waste and mastering new tasks swiftly, contributing significantly to workplace safety and productivity.
Overview
15
15
years of professional experience
Work History
Hand Loader and Dispatcher
Mega Bus Northeast
08.2013 - 09.2024
- i do good customer service and update the customers ticket when the bus is late
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
Baker
Toufayan Bakery
03.2010 - 05.2011
- Produced consistently high-quality baked goods for customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Operated and maintained bakery equipment, including ovens and mixers.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Education
High School Diploma -
Mataiy
Meneya Egypt 06-1999
Skills
- Agricultural technologies
- Barn maintenance
- Equipment maintenance and repair
- Equipment management
- updating tickets when bus is late
- check where the bus is for customers on saucon map
- search for customer ticket
Timeline
Hand Loader and Dispatcher
Mega Bus Northeast
08.2013 - 09.2024
Baker
Toufayan Bakery
03.2010 - 05.2011
High School Diploma -
Mataiy
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