Adela Esqueda Rodriguez
Kyle,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
Overview
4
4
years of professional experience
Work History
IRS
Tax Examiner
07.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Quiktrip
Clerk Trainer
03.2020 - 03.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Seton Medical Center
Receptionist (FRONT DESK)
11.2020 - 02.2021
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Streamlined front desk operations for improved efficiency and guest experience.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
- Handled emergency situations calmly and professionally while following proper protocols.
- Answered customer telephone calls promptly and appropriately handled needs.
Education
High School Diploma -
Del Valle High School
5201 Ross RD Del Valle, TX 7861705.2020
Skills
- Team Management
- Organization and Time Management
- Basic Math
- Clerical Support
- Organizational Skills
- Recordkeeping
- Problem Resolution
- Team building
- Organization
- Active Listening
- Document Preparation
- Filing and data archiving
Languages
Spanish
Timeline
IRS
Tax Examiner
07.2023 - Current
Seton Medical Center
Receptionist (FRONT DESK)
11.2020 - 02.2021
Quiktrip
Clerk Trainer
03.2020 - 03.2023
High School Diploma -
Del Valle High School