Adela Gomez

• Oversees team work overall for eight employees. Assures team is assigned appropriately and work effectively with assigned teams.

• Mentors team with assigned responsibilities, workflows, etc., issue identification and escalations.

• Organize onboarding training and activities and assists with continuing education for six employees.

• Organize project implementation resources and leveraged expertise to assist organization rollout of product

• Conducts annual evaluations

• Enhance and standardize existing tools and processes related to go-live implementation

• Execution of internal product validation and support of product issue resolution

• Educate customers on the product, as well as delivery of education materials to customer

• Oversight of external product testing and validation with the customer

• Conducts and/or assists customer with user and device registration activities

• Collaboration with customers to coordinate, arrange, and support the management of on-site activation plan

• Management of onsite activation support by ensuring a smooth go-live by addressing questions, reinforcing training, and communication Airstrip’s value proposition

• Management of onsite activation support for the project management team by identifying and communicating issues in a timely manner to the project team to minimize impact and maintain customer satisfaction

• Directly supervise, assign duties, evaluate, and work with assistant coaching staff.

• Implement changing policies, rules, techniques, technologies, and philosophies of sports in accordance with TEA, UIL, local school board, and district athletic department.

• Responsible for campus athletics public relations by organizing meetings and approving all campus athletic releases to community members and media.

• Oversee the development and management of the program budget; as well as the fundraising, purchasing, inventory of the athletic program.

• Coordinate, arrange, and supervise daily competition schedules and resources