Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adela Gonzalez

Bladen,NE

Summary

Orderly and committed administrative assistant ering over 4 years of experience with solid skills in client relations and resilience to handle challenges of professional and fast paced medical environments. Bringing detail-oriented , good multi-tasking abilities and a self motivated personality. Comfortable working alone or as part of a team.

Overview

5
5
years of professional experience

Work History

Administrative Assistant Supervisor

Pediatric Development Center
09.2021 - Current
  • Anticipated staffing needs by analyzing workflow and strengths of employees.
  • Maintained policy and procedure manuals and documented processes.
  • Made recommendations to solve challenges and developed strategy for change.
  • Hired, trained and evaluated staff, taking corrective action for disciplinary issues.
  • Performed accounting activities by preparing expense reports, purchase orders and invoices.
  • Developed, reviewed and improved administrative systems, policies and procedures,.

Administrative Assistant

Alliance Physical Therapy
01.2021 - 09.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.

Sales Consultant

Sprint
12.2019 - 12.2020
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.

Administrative Assistant

Amazing Home Healthcare
06.2018 - 12.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.

Education

Associate of Science - Cosmetic Science

Aveda Institute
02.2020

High School Diploma -

Bladensburgg High School
Bladensburg
06.2016

Skills

  • Verbal and written communication
  • Listening
  • Professionalism
  • Client focus
  • Organization and planning
  • Handling pressure and tolerating stress
  • Attention to detail
  • Initiative
  • Daily Logs
  • Inquiry Requests
  • Customer Satisfaction Evaluation
  • Volunteer Relations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant Supervisor

Pediatric Development Center
09.2021 - Current

Administrative Assistant

Alliance Physical Therapy
01.2021 - 09.2021

Sales Consultant

Sprint
12.2019 - 12.2020

Administrative Assistant

Amazing Home Healthcare
06.2018 - 12.2019

Associate of Science - Cosmetic Science

Aveda Institute

High School Diploma -

Bladensburgg High School

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Adela Gonzalez