Adela Guillen
Panorama City,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level Financial analyst position to help launch career while achieving company goals.
Overview
3
3
years of professional experience
Work History
Cafe Barista
Starbucks
North Hollywood, CA
10.2021 - Current
- Collected credit card and cash payments to complete transactions for customer orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered phone calls to assist customers with questions and orders.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Stocked shelves with newly received products according to company guidelines.
Service Deli Clerk
Pavilions Grocery Store
Sherman Oaks, CA
08.2020 - 09.2021
- Weighed, priced, wrapped and labeled prepared foods for sale in the store's deli department.
- Acquired new skills to support team and further accommodate customer needs.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Sliced cold cuts using meat slicer following proper food safety procedures ensuring customer satisfaction
- Worked with customers placing large or specialized orders, providing samples, and recommendations and responding to requests.
- Updated food displays, cases and implemented meal combos for customers convenience, increasing sales
Education
Certificate of Completion - Consumer Banking
Year Up
07-2024
High School Diploma -
Van Nuys Senior High School
Van Nuys, CA06-2018
Skills
- Customer service expertise
- Relationship Building
- Sales increasing Techniques
- Business Analysis
- Building Rapport and Trust
- Payment Processing
- Cash Flow Management
- Proactive and Focused
- Operational Reporting
Timeline
Cafe Barista
Starbucks
10.2021 - Current
Service Deli Clerk
Pavilions Grocery Store
08.2020 - 09.2021
Certificate of Completion - Consumer Banking
Year Up
High School Diploma -
Van Nuys Senior High School